Tag Archives: backup

Tech Tip – How To Backup Your WhatsApp Conversations

With so many of us using WhatsApp for important business matters, it makes sense to backup chats either on Google Drive or iCloud Drive. Here’s how:

To make a Google Drive backup:

– Open WhatsApp and Tap More options (the three dots).

– Select Settings > Chats > Chat backup > Back up to Google Drive.

– Select a backup frequency other than ‘Never.’

– Select the Google account you’d like to back up your chat history to.

– Tap ‘Back up over’ to choose the network you want to use for backups.

– To turn on end-to-end encryption for your Google Drive backup select > Settings > Chats > Chat backup > End-to-end encrypted backup.

– Tap ‘TURN ON’ and create a password or use a 64-digit encryption key instead.

– Tap ‘Create ‘to create your end-to-end encrypted backup.

To make an iCloud Drive backup:

– Make sure you’re signed in with the Apple ID and iCloud Drive is turned on.

– For a manual back up. Go to WhatsApp Settings > Chats > Chat Backup > Back Up Now.

– For an automatic backup, you can enable automatic, scheduled backups by tapping ‘Auto Backup’ and choosing your backup frequency.

Top tips for working from home security

The coronavirus pandemic has changed the working landscape for everyone. Many people are working from home having set up makeshift offices in their dining room.

Working from home

But working from home has its risks. In a Government daily briefing, Foreign Secretary Dominic Raab, highlighted the rise in cyber hackers looking to exploit vulnerabilities in an attempt to steal valuable information.

“Whilst the vast majority of people have come together to defeat coronavirus, there will always be some who seek to exploit a crisis for their own criminal and hostile ends,” he said. “We know that cyber criminals, and other malicious groups are targeting individuals, businesses and other organisations by deploying Covid-19 related scams and phishing emails.

“We are working with the targets of those attacks, with the potential targets and with others to make sure that they are aware of the cyber threat, and that they can take the steps necessary to protect themselves or, at the very least, mitigate the harm that could be brought against them.”

Here are SMY IT Service’s top tips for minimising the threat of a cyber-attack.

1. Secure your Wi-Fi network

When you set up your home Wi-Fi network or receive your free router, did you change the default name and password for the admin console? If it still has the original details, your network is highly vulnerable.
We also recommend you change the network’s name (sometimes referred to as SSID) and password to something unique which will prevent a cybercriminal from accessing your network.
When carrying out sensitive tasks such as online banking, it is safer to connect via your mobile data than using public and free Wi-Fi connections.

2. Provide employees with cybersecurity awareness training

More than 90% of all data breaches are caused by human error due to inadequate training in cybersecurity risks. One wrong click from an employee in a phishing email or fake website can bring down the most robust of IT systems. Therefore, employees should be the greatest security asset and act as a ‘human firewall’ in being the first line of defence in preventing an attack. Those using the system need to understand the risks, what a cyberattack looks like and what they should do in the event of an attack.
Be as wary, if not more so of any email you receive remotely, especially those claiming to be from a manager or the boss where it can be harder to verify its authenticity.

3. Firewalls and antivirus software

Firewalls act as a defence to prevent threats accessing your system. They create a barrier between your device and the internet by closing off ports of communication. A strong antivirus programme acts as the next line of defence by detecting and blocking known malware. Even if malware does find a way onto your device, an antivirus can detect this and usually remove it.

4. Regularly install updates

You might find that regular software updates are a nuisance, but they are vital. Updates often include patches for security vulnerabilities that have been found since the previous software update was installed. The majority of the time, updates can be set to run automatically while you are on a lunch break or overnight.
We suggest checking the status under Settings\Update & Security for Windows or under System Preferences\Software Updates for Apple Mac and install any that are missing.

5. Backup data

Your data is one of your business’ most prized assets, so it is imperative that it is backed up. Data can be lost in several ways including human error, physical damage to hardware or a cyberattack. One of the most convenient and cost-effective ways to store your data is in the cloud. This has the added benefit of allowing you to access your data remotely and on different devices.
Many users often save their files to their desktop of local PC for convenience, however this means that the file is no longer backed up by the server.

6. Lock your device

It sounds very simple, and it is. By using a password on your device, it prevents anyone from accessing the contents. If you have to work in a public space, or if you live with people who you cannot share work information with, it is important to lock your laptop, tablet, or other device when it is left unattended. For Windows users, this would be by pressing the Windows key and L.
It is also advisable to avoid working on computers directly facing windows where people walking on the street can see your screen.

7. Strong and secure passwords

When choosing a password, ensure it is long and complex. We always advise clients to use a passphrase rather than password and for it to contain a mix of upper and lowercase letters, numbers and symbols as well as to change them every few months. You can simplify your computer security by using effective password management. Check out our top tips for a secure password in our World Password Day blog.

8. Device and data encryption

Encryption is a cybersecurity measure that protects computers and their content by basically scrambling the data. The data, whether it is a message, image, email or other file, is converted into an unreadable format. This means that the data is readable only to the person authorised with the physical encryption key, and not cybercriminals.

If you need advice on working from home securely, don’t hesitate to get in touch with us.

Five top tips to protect your personal data 

43% of cyber attacks are aimed at small and medium-sized businesses. With technology continually evolving and cyber criminals rife in our society, it’s important to make sure your valuable personal data is protected. Read our top tips to ensure your personal data is safeguarded.

1. Change the default credentials of your devices

Your passwords and usernames shouldn’t be the same for multiple locations. For example, your Twitter password should be different to your email and banking passwords. Always use a varied combination of passwords for each new login. Complex passwords up to eight characters can still be hacked relatively easily. Instead, try putting a few words, numbers and special characters together. Have a read of our World Password Day blog for further advice

2. Keep on top of software updates

If your device or software has an update, you should always install it. Manufacturers will use their updates to fix any new bugs or security vulnerabilities they have identified. Newer operating systems and software updates are more secure and include features to maintain security.

3. Install anti-virus and keep it up to date

Computers and other devices are all susceptible to cyber-attacks. Having anti-virus is the first line of defence for your device. It will regularly run scans to make sure your device is protected from viruses. Keeping it up to date will ensure it is always working to protect your laptop.

4. Think before you click or open anything

When it comes to your computer, you are the first line of defence. If you see something that appears suspicious, do not open it. You can protect your device from viruses and unwanted scams by being wary of what you click. Hovering over the links in emails and pop ups will give you the chance to check it before you open and, if it seems suspicious, the advice is simple – don’t open it!

5. Have multiple backups of your data

Backing up your data to multiple places will mean it isn’t just stored on one machine. You should have multiple backups that are stored in separate locations and should be automatic to ensure your backup is always up to date. Making sure you regularly test your backups will be peace of mind that your data is stored securely.

Protecting your data and keeping your computer secure are of paramount importance. If you’re looking for the right IT solutions for you, see what SMY IT Services can offer.

The importance of backing up your device

Many people use their computers or phones to store important documents, data and photos. However, not everyone correctly backs up their device to ensure the safe storage of this important data.

Knowing how to keep your data safe means you don’t have to worry about losing them during an update, if you misplace your device or even from internal and external threats. Take a look at what SMY IT Services recommend.

Decide on a reputable storage medium

When it comes to storing important files such as photographs or work documents, you shouldn’t just buy a hard drive or choose an online storage service simply because it is cheaper. When you decide to backup your device, you should research a brand and service that has a good reputation and also make sure it has the capacity to grow with you – that is enough capacity to store your files today and in a few years from now.
Buying storage is relatively inexpensive but seeking the advice of an IT expert means you can gather all the right information so that in the event that you need to restore – you can be safe in the knowledge you’ll get all your data back.

Regularly back up your device

Backing up your device frequently means that you will have all your files stored somewhere other than your original device. This means that if your original device gets lost or damaged, all your up to date documents and settings are safe. Online storage and backup is the most convenient way to ensuring your backup remains regular, useful and up to date.

Peace of mind

Having a copy of all your data means that if your device crashes, you won’t lose everything. Having your device backed up is also convenient if you need a copy of a file and you work regularly on a different desktop.
Taking your files with you means that you can work flexibly as well as keeping all your important documents safe.

Backing up your files not only provides easy access to your files, but will also reduce your stress if you lose them. Hopefully your computer will never crash, but in the case that it does, investing in a good quality backup solution will give you the added security to protect your business.

If you need advice on backing up your computer, feel free to contact SMY IT Services today.

Explained: IT storage, backup, disaster recovery and business continuity

As an IT specialist, we understand that getting the best hardware and operating system for your business is crucial. There are two major ones we can take a look at today – Microsoft and Apple. Both have advantages and disadvantages which set them apart from each other. To make things as easy as possible, we’ve set about our comparison below between the two.

We know not everyone is tech-savvy when it comes to IT and computing, including dealing with processes such as storage, backup, disaster recovery and business continuity. To eliminate any confusion, we’ve put together an article which should help straighten things out. Read more below.

Storage

All of your data needs to be stored securely. For example, if you’re writing a novel with a pen and paper, the paper in computing could represent a hard drive which is already in your computer, or external storage options such as a USB pen drive or the cloud.

In a digital world, you can have lots of versions of your data in different places. This means you can go back to previous copies if you make a mistake. However, stored data is not necessarily safe data. It is still at risk of deletion, either accidentally or through internal/external threats such as viruses, spyware or ransomware. This is why as well as (primary) storage, you should also have a backup (secondary or tertiary) system in place.

Backup

When backing up your files, all of your digital data, the operating system, configuration files and personal preference are all duplicated at set time intervals to another storage place. These set intervals are usually once a day. Therefore, should your current data get compromised, you will have backed up versions in a secondary place.

You can take this even further and do what’s called ‘replication’. This is essentially like a backup, but it shortens the time between backup intervals to near real-time. Both are integral in keeping your data secure in the event of a disaster.

Disaster recovery plan

Everyone loves a plan. Your disaster recovery plan should detail what steps are needed to restore your systems from backup.

It’s hard to think clearly in a time of crisis. Preparing it now can save a lot of time and pain later.

Your disaster recovery plan will clearly set out Recovery Point Objectives (RPO’s) and Recovery Time Objectives (RTO’s). This will include details about what order data and functionality will be restored and how much time it will take.

Business continuity

Business continuity works in conjunction with backup and the disaster recovery plan. These will detail alternative methods of functionality, while your main systems are recovered and restored from backups.

This ensures your business continues to run smoothly during a crisis.

If you need any advice on storage, backup, disaster recovery or business continuity, get in contact, we’d be happy to help.