Following recent announcements of a toughening-up of the (draft) Online Safety Bill, we look at what the bill is, and what its implications are.

What Is The Online Safety Bill For?

The UK government’s Online Safety Bill is (draft) legislation that’s designed to place a ‘duty of care’ on internet companies which host user-generated content in order to limit the spread of illegal content on these services.

The idea of the Online Safety Bill is essentially to prevent the spread of illegal content and activity (e.g., images of child abuse, terror material, and hate crimes), as well as to protect children from harmful material, and also to protect adults from legal but harmful content.

The Bill applies to social media platforms, video-sharing platforms, search engines, and other tech services, and requires them to put in place systems and processes to remove illegal content as soon as they become aware of it. The Bill also requires these services to take additional proactive measures with regards to the most harmful ‘priority’ forms of online illegal content.

Priority

The kinds of priority offences listed in the draft bill are terrorism, child sexual abuse, and exploitation. The Department for Digital, Culture, Media and Sport’s Secretary of State also has powers to add further priority offences (with Parliament’s approval) via secondary legislation once the bill becomes law.

Other Illegal Behaviour

The Bill can also be applied to other illegal behaviour including more activities recently made illegal, which have emerged alongside the ability to target individuals or communicate en masse online.

In summary, the main groups of offences that the Bill now covers are are:

– Encouraging or assisting suicide

– Offences relating to sexual images (revenge and extreme pornography)

– Incitement to and threats of violence

– Hate crime

– Public order offences (harassment and stalking)

– Drug-related offences

– Weapons / firearms offences

– Fraud and financial crime

– Money laundering

– Controlling, causing or inciting prostitutes for gain

– Organised immigration offences

Strengthened Recently

Following Criticism that the original draft Bill’s scope hadn’t gone far enough and that services/firms would only have been forced to take such content down after it had been reported to them by users, the Bill has now been strengthened (hence the quite extensive list of offences shown above). On 4 Feb this year, Digital Secretary Nadine Dorries announced that the Bill had been strengthened in the following ways:

– The addition of extra priority illegal offences; i.e. revenge porn, hate crime, fraud, the sale of illegal drugs or weapons, the promotion or facilitation of suicide, people smuggling and sexual exploitation. The naming of the new offences is designed to remove the need for them to be set out in secondary legislation later. The government says that it will also enable Ofcom (which issues the fines under the Bill) to take quicker enforcement action against tech businesses which fail to remove the named illegal content.

– The requirement for services to be proactive and prevent people being exposed in the first place rather than waiting for users to report incidents before taking the content down.

Three More New Offences Being Considered

The government is also considering the Law Commission’s recommendations for three other offences to be created and added to the Online Safety Bill, namely. cyberflashing, encouraging self-harm, and epilepsy trolling.

Back in July, the Commission recommended other new offences which the Digital Secretary has only just cofirmed will be created and legislated for in the Online Safety Bill. These are harmful and abusive emails, harmful social media posts and WhatsApp messages, as well as ‘pile-on’ harassment (where many people target an individual with abuse e.g., in a comments section). These new offences do not apply to regulated media – print and online journalism, TV, radio, and film.

Named Individuals

One large aspect of the debate around the Online Safety Bill is the naming of specific individuals/executives in offending companies. The draft Bill, for example, already included the ability to impose criminal sanctions of named tech executives. These sanctions (i.e. prison sentences) however, were originally due to be delayed for two years (a grace period) after the laws are passed but some UK MPs have been asking the government to remove this long grace period before criminal sanctions can be faced. Digital Secretary Nadine Dorries, who has personal experience of having been targeted by trolls, is believed to favour a six months timeline (grace period) before the imposition of prison terms for those tech execs who fail to remove “harmful algorithms”.

Freedom and Legal Commentators

Freedom groups, such as the Index on Censorship and the Open Rights Groups have expressed concerns about Silicon valley companies making outsourced decisions about whether speech is harmful or not. Some legal commentators have also expressed concern that the Bill essentially allows the government to delegate all aspects of investigating and making judgements about online crimes to the tech companies/social media platforms.

Tech Companies

The big social media platforms have expected the Bill for some time and although they have given no major reactions to the most recent announcements, they are thought to be broadly in agreement with its aims. For example, Monica Bickert, vice-president of content policy at Meta (Facebook) said recently (in the Telegraph): “While we won’t agree with all the details, we’re pleased the Online Safety Bill is moving forward.”

Other Comments and Criticism

The NSPCC recently criticised the Bill for (in an open letter to Nadine Dorries) for not doing enough to put children at its the heart. Also, the Labour Party has said that the bill needs to go further in terms of tougher sanctions on executives who breach the new laws.

Enforcement

Ofcom, the UK’s communications regulator will be in charge of issuing the fines for offences under the bill.  For example, Ofcom will be able to issue fines of up to 10 per cent of annual worldwide turnover to non-compliant sites or block them from being accessible in the UK.

What Does This Mean For Your Business?

Tech companies, particularly social media platforms, have been forced to make changes for several years now in response to a series of trust-damaging events (e.g. Facebook’s Cambridge Analytica scandal, the platform’s use for influence in the previous US election and UK referendum), pressure from governments, and widespread concerns from users about the safety of young and vulnerable people online. The government sees the recently boosted powers of the (draft) Online Safety Bill as a way to send a much clearer message now to online services, particularly social media platforms that these issues now need to be taken more seriously, with the threat of possible prison terms for executives designed to make companies take more notice and make more changes. Facebook already appears to have started morphing into something different for the future (Meta) and, for example, Twitter’s co-founder Jack Dorsey stepped down last November. The aims of the bill appear noble in terms of the extra protections against a much wider range of offences that it may offer, but it remains to be seen how well it will work in reality when it passes into law, and whether it needs to be strengthened further.

Microsoft recently announced that it will be blocking Visual Basic for Applications (VBA) macros by default as a way to stop the spread of malware. Since these macros are important automation tools for Microsoft Office apps, how is this going to work?

What Are Visual Basic for Applications (VBA) Macros?

Visual Basic for Applications (VBA) for Office is the programming language behind Excel and other office apps. VBA can accomplish almost every operation that can be performed with a mouse, keyboard, or a dialog box. Also, it is the automation of repetitive tasks that is one of the most common uses of VBA in Office. VBA macros, therefore, are a series of instructions written (in VBA) into a single command to automate tasks e.g., with a single click.

What’s The Problem?

Microsoft says that although VBA macros are tools designed to make routine entry work simpler, they have long been abused by hackers and bad actors to deliver malicious payloads such as ransomware to unsuspecting users. For example, Tom Gallagher from Microsoft’s Office Security team recently said that “A wide range of threat actors continue to target our customers by sending documents and luring them into enabling malicious macro code”. Mr Gallagher has also highlighted how malicious code is usually part of a document that originates from the internet (email attachment, link, internet download, etc.). Once enabled, the malicious code can gain access to the identity, documents, and the network of the person who enabled it.

Safest Option – Block Them By Default

Since, as described by Microsoft’s Tom Gallagher, VBA macros are obtained from the internet, Microsoft says, therefore, that the most secure option is now to simply block them by default.

Message Displayed

With macros being blocked, instead of being allowed to enable macros just by clicking a button, users will instead see a message bar notifying them that macros are blocked, next to an option to learn more. Although it will still be possible to enable macros, this will require users to travel go through more layers, thereby reducing the possibility of accidentally clicking on a phishing email.

What And When?

Microsoft says that, for now, the functionality will be limited to the Windows version of Microsoft Office and will be enabled in Access, Excel, PowerPoint, Visio, and Word.

The new change will be rolled out in a preview (version 2203) in the Current Channel, due in early April. This will then be gradually rolled out to the Monthly Enterprise Channel and Semi-Annual Enterprise Channel.

What Does This Mean For Your Business?

This change by Microsoft, which was prompted by ongoing cloud migration and increased remote and hybrid working, is designed to increase safety and security, particularly for remote workers. What it essentially does is to make it much more difficult for users to be fooled into running malicious code via social engineering while, at the same time, keeping a path for legitimate macros to be enabled through a trusted route where appropriate. The advice to IT and security teams is to work with any parts of the business that use macros in their Office files and, with any independent software vendors that are critical to the business who use macros within Office files.

The UK government’s Department for Digital, Culture, Media & Sport has announced funding of up to £23 million for AI and data conversion courses in England.

Help Underrepresented Groups To Join World-Leading Industry

The government says that the funding will create (postgraduate) conversion courses that could help underrepresented groups get tech jobs, even if they have no previous experience in the field.  The intention is that the courses will help these underrepresented groups, including women, minorities and people with disabilities not just get tech jobs, but to become a new generation of experts the UK’s world-leading Artificial Intelligence (AI) and data science industries.

Companies Encouraged To Contribute To Funding

Also, the government is encouraging companies to play their part in creating a future pipeline of AI talent by match-funding the AI scholarships for the conversion courses. The idea is that industry support could help to get more people into the AI and data science job market quicker, as well as strengthening their businesses. The government says that an independent organisation, to be announced later this year, will be responsible for encouraging industry participation and investment into the AI Scholarships scheme.

Part of National AI Strategy

The new scholarships and courses are part of the government’s ‘National AI Strategy’ to invest in (and plan) the AI ecosystem over the next ten years, with the intention of boosting the UK’s leadership as a global science and AI superpower. The scholarships follow on from the ‘Industrial Funded AI Masters’ programme supported by the government since 2019 to increase AI skills across the UK with industry investment.

The DCMS Minister for Tech and the Digital Economy, Chris Philp said: “We are doubling the number of AI scholarships previously available to underrepresented groups to build a diverse and inclusive workforce fit for the future of tech.”

Also, the Science Minister George Freeman said of the new £23 million investments in AI scholarships and courses: “The UK is one of the world’s most advanced AI economies, with AI already playing a key role in everything from climate science and medical diagnostics to factory robotics and smart cities.”

“It is therefore essential that we continue to equip our workforce with the skills they need in this important technology, while also making the industry accessible to talented people from all backgrounds.”

First Round of Courses In 2019 Successful

The government says that the new courses will build on the success of the first round of AI conversion courses in 2019, delivered by the Office for Students. These supported 28 universities in England to set up and provide degree conversion courses in AI and data science. This  £13.5 million AI Scholarship programme resulted in successes including:

– A diverse group of students being able to study AI and data science – 76 per cent were women (twice the traditional masters computing courses rate), nearly half (45 per cent) of scholarship students were Black, and 24 per cent had disabilities.

– 70 per cent of the total students, and 84 per cent of the scholarship students were from outside London and the Southeast.

What Does This Mean For Your Business?

The UK has long had a tech/digital skills gap as well as problems attracting and helping women and other underrepresented groups into the tech industry. The UK government is also keen to carve out a place for the UK as a world leader AI. These challenges and this big ambition (from skills gap to world leader) is clearly going to require some serious funding and organisation and that’s where the National AI Strategy, the 2019 scholarships, plus this new funding come in. The size of the ambition and its associated costs mean that the government is also keen to get the help of match-funding from companies with the promise that their business and the AI and data science job markets will be helped. Another benefit of the investment in these scholarships could be not just boosted representation, but that more students from many different backgrounds could contribute fresh perspectives and innovation to data science and artificial intelligence. AI is going to play an increasing role within business in our lives going forward so it makes sense that the economy and UK businesses could benefit from the UK becoming a centre for AI development and expertise.

UK, US, and Australian cyber experts are warning of a “growing wave of increasingly sophisticated ransomware attacks”. Lindy Cameron, the chief executive of the UK National Cyber Security Centre (NCSC), has warned that ransomware is “a rising global threat with potentially devastating consequences”. Businesses can get advice about how to prevent and protect against ransomware at the NCSC ransomware hub here: https://www.ncsc.gov.uk/ransomware/home.

Windows 11 has Microsoft Teams as a pre-installed app that users can access from the Taskbar by clicking the ‘Chat’ icon. To connect with anyone, if they’re on iOS, Android or Mac, here’s how:

– Click on the Chat icon in Windows 11 Taskbar and click on the Get started button.

– Confirm the Microsoft Teams account.

– Next, click the ‘Let’s go’ button.

– Find your contact and click on it.

– Type and send your message or select the ‘Meet’ icon > ‘Copy meeting’ link to organise a meeting.

Computer hardware company HP has announced that it has acquired ‘CHOOSE Packaging’, a packaging development company and inventor of the only commercially available zero-plastic paper bottle in the world.

Paper-Based Bottles

Edinburgh-based CHOOSE Packaging’s paper-based bottles are made with naturally occurring, non-toxic materials and are an alternative to single-use PET packaging plastic bottles. The paper-based bottles can hold a wide variety of liquid products and the company aims to minimise plastic pollution by offering plastic-free alternatives to everyday products. The plastic-free bottles produced by CHOOSE don’t require fossil fuel derived ingredients like PET plastic bottles do and CHOOSE believes that their plastic-free bottles offer a viable alternative that can really help in the journey towards zero impact living.

Why?

HP’s Savi Baveja, Chief Strategy & Incubation Officer, says that the acquisition “is a great example of how we continue to strengthen our capabilities in attractive verticals like sustainable packaging while also driving progress against HP’s broader sustainability goals.”

HP also says that there are more than 150 million tons of single-use plastics produced each year and by integrating ‘CHOOSE Packaging’ into its Personalisation & 3D Printing business it can focus on scaling its technology. This will mean that HP can “expand and disrupt the market” with its new fibre-based, 100 per cent plastic-free packaging.

CHOOSE Packaging Says…

CHOOSE packaging clearly believes that HP’s global power and reach as a tech company will transfer to (and fit in well with) its ambitions to quickly establish itself as a serious contender in the $10 billion fibre-based sustainable packaging market. James Longcroft, founder and Managing Director of CHOOSE Packaging said of the acquisition by HP “HP’s world-class capabilities and expertise can help scale our impact at a global level. We are thrilled to join the HP team and couldn’t have chosen a better match in terms of our shared goals for business, technology, sustainability, and a values-oriented culture.”

Helps Big Drinks Companies Reach Their Environmental Goals

CHOOSE Packaging already works with several large global companies including Accolade Wines, one of the biggest wine companies in the world, Henkel, one of the world’s largest consumer and industrial goods companies, and Malibu Rum, the well-known Pernod Ricard brand. These companies are already aware of the huge demand for sustainable alternative packaging and can see how having HP on board can help them more quickly reach their own goals of reducing their use of plastics in favour of environmentally friendly alternatives.

What Does This Mean For Your Organisation?

For HP, this acquisition is a way to expand its reach into a huge new market and new green technologies that are going to become much more important in the future. For CHOOSE, HP appears have the core capabilities and global reach and power, as well as shared values that they’d been looking for. For drinks and other FMCG manufacturers, the plastic-free packaging offers a real opportunity to meet and to be seen by consumers to meet their own environmental targets and tackle the challenge of having a genuinely viable and flexible green packaging alternative. There is already demand among consumers for greener packaging in the products that they buy, and PET plastic bottles have been a particular concern. Much wider use of the CHOOSE packaging is, therefore, likely to be well-received by end users, thereby prompting more FMCG companies to adopt this packaging, or a similar alternative.

In a worrying trend, oil facilities in Germany, Belgium and the Netherlands have all recently been targeted by cyber-attacks.

Germany

The attack on German oil, vehicle fuel and petroleum products company Oiltanking Deutschland GmbH & Co. KG happened just over a week ago. Some reports have suggested that the company’s systems were hit by ransomware, thereby seriously limiting capacity. Also, the German oil company ‘Mabanaft’ was the victim of an attack on its production systems.

Belgium

In Belgium too, the day before the German attack, SEA-Invest terminals including the company’s largest in Antwerp (called SEA-Tank), were hit by a cyber-attack. The attack also affected every European port run by SEA-Invest, as well as ports in Africa.

The Netherlands

In the Netherlands, gas, and oil storage company Evos was also targeted resulting in the IT services at its Terneuzen terminal being disrupted, causing delays in operations.

Disruptive

Attacks on oil companies can be extremely disruptive and costly. For example, American oil pipeline company Colonial Pipeline Co. was hit by a ransomware attack last April that resulted in Colonial paying hackers a $4.4 million ransom. The hackers are believed to have been affiliates of the Russia-linked cybercrime group ‘DarkSide’ who also stole nearly 100 gigabytes of data in the attack.

Investigations revealed that the attackers gained access using the login details of a VPN account that were part of a batch of leaked passwords on the dark web. The account didn’t use multifactor authentication, which meant that the hackers could breach the network using just a compromised username and password!

Costly

It’s estimated that it typically costs between 650,000 and 1.5+ million euros for organisations, such as oil companies, to recover from a big ransomware attack

Linked / Coincidence?

Although it has not yet been conclusively proven who was behind the attacks, or whether they were linked, some commentators have noted that the timing, with Russia threatening to close its oil pipelines to Europe over the crisis in Ukraine, may be more than a coincidence. Some have also noted that with Germany being a major European consumer of Russian fuel, an attack of this kind could act as a way to pressure Germany.

What Does This Mean For Your Business?

The situation between Russia and Ukraine led to warnings last week that US and European businesses needed to prepare themselves for possible Russian-based cyber-attacks. Russia currently supplies around 35 percent of the European Union’s natural gas (with Germany buying the most) and exports most of its crude oil to Europe. It is perhaps not surprising, therefore, that coupled with the threat of shutting off the gas pipeline, Russia could (if they were behind the attacks) apply more pressure and create huge disruption to multiple businesses along many supply chains in many different countries. One important thing about these and similar attacks (e.g., the Colonial Pipeline Co attack) is that it can take something as small one set of stolen login details (and no 2FA) and/or an old account that hasn’t been shut down to cause untold damage to a business of any size. A chain is only as strong as its weakest link and with more attacks likely, now would be a good time for businesses and organisations to tighten-up on basic security measures and remind staff of the threats and best practice (policy) to deal with them e.g., have strong passwords changed regularly, no password sharing and ensuring nobody clicks on unknown links in emails, to name but a few.

According to new research by a Microsoft program manager, it could take as long as 8 hours, connected to the Internet, for devices to fully download Microsoft updates.

The Update Challenge – Time

A blog post in Microsoft’s Tech Community by program manager David Guyer, highlighted how one important challenge for Microsoft is trying to understand why Windows devices are not always fully up to date. Mr Guyer’s research found that the answer may be that devices which aren’t connected for enough time may be very unlikely to successfully update.

Update Connectivity – 8 Hours In Total

According to Mr Guyer’s research, the measurement of “Update Connectivity: the time (in hours) that a device is powered on and also connected to Microsoft services” is vital in ensuring that updates are fully and properly delivered. The research data indicates that “devices need a minimum of two continuous connected hours, and six total connected hours after an update is released to reliably update. ”

Why?

The research showed that the reasons why this amount of ‘Update Connectivity’ is needed is because this will fully allow for a successful download and background installations that are able to restart or resume once a device is active and connected.

The Challenges To Update Connectivity Time

Businesses and organisations may, however, be facing a number of challenges when it comes to fully updating their devices and achieving the right amount of ‘Update Connectivity’ time. These challenges include:

– Around half of devices that are not on a serviced build of Windows 10 don’t currently meet the minimum Update Connectivity measurement.

– Around one-quarter of Windows 10 devices on a serviced build but have security updates that are more than 60 days out of date, have less than the minimum Update Connectivity.

– Device-specific issues may affect how thoroughly they are updated.

– The device owner may power their devices off overnight so that updates can’t download and install properly.

– In the light of this research, devices with insufficient Update Connectivity could, therefore, pose a security risk (because they may not be updated properly).

– Some power settings and related policies can stop updates from occurring outside active hours.

What To Do

According to David Guyer, measures businesses could take to tackle these challenges include:

– Encourage device owners to leave their devices plugged in and connected overnight so that updates can download and install properly.

– Read about and consider using the Windows 10 Update Baseline set of tools. These provide recommended power settings that can provide the right balance of power savings while also enabling devices to keep up with the latest security updates – see https://www.microsoft.com/en-us/download/details.aspx?id=101056

– Look at possibly taking action to improve update compliance in devices that don’t have sufficient Update Connectivity.

– Filter out devices that are known not have the minimum Update Connectivity from success metrics, thereby improving the true measure of device deployment success.

What Does This Mean For Your Business?

This research offers the ‘Update Connectivity’ idea as a way to understand why some devices are not updating successfully, as well as a way to better measure deployment success. If Update Connectivity and the figure of 8 hours to deliver Windows updates successfully are to be accepted as accurate, this could mean that many businesses may be unwittingly operating with devices that actually pose a security risk. Businesses may wish to adopt some of the measures suggested by David Guyer to be absolutely sure that updates have the best chance of being successfully installed in full, thereby closing what may now be a known security risk. The research may also prompt businesses to review the quality of devices being used by staff, and how policies can be changed and communicated to ensure that staff allow enough Update Connectivity time e.g., leave devices connected overnight.

In this article, we look at what disposable email addresses are, their benefits and disadvantages, and we look at a few examples of disposable email address services.

What Are Disposable Email Addresses?

Disposable / temporary email addresses (DEA), also known as ‘burner’ email addresses, are (mostly free) services that allow the user to set up and generate email addresses and email aliases and, in some cases, associated domain names. The reason that they are temporary is that, depending on the email service, the email addresses, and the mails received in the inbox (and domains) are deleted within specified brief time period. DEAs allow users to keep their real email address secret.

Types

Technically, there several types of email that could be described a ‘disposable,’ which are:

– Aliases. These alternate forms of a user’s email address can be created within many popular accounts e.g., Gmail.

– Forwarding accounts. These use a separate domain and, as the name suggests, forward emails to a user’s account.

– A non-forwarding, one-time use, temporary email address that becomes unavailable after a period of time. This is the type of DEA that this article will be focusing on because it is truly disposable.

Why? A Way To Reduce Spam

The popularity of DEAs has been driven by the need to reduce the amount of spam that now clogs-up many email boxes. Too much spam wastes time, can be frustrating, and makes it difficult to find important emails. Using disposable email addresses to sign-up and receive something that a person wants (e.g., a download access to information), means that they don’t have to receive countless more follow-up emails and offers from that company.

Benefits

Other important benefits that the use of DEAs bring to the user include:

– Control. Spam emails, and emails from legitimate sign-ups where their marketing emails are frequent and where a user may not have time to go through and unsubscribe can mean inboxes soon fill up. DEAs provide a way to take more control.

– Maintaining Privacy and Security. It is possible that some sites that users sign-up to/register with may be hacked and the email addresses (and other personal data) stolen. Using a DEA means that even if there is a hack, the user’s real email address is not used for other attacks e.g., phishing, or sold to other hackers. Also, using a DEA offers greater privacy.

– Identification and traceability. Setting up one disposable email address per service that a user signs-up to can help to identify the source of any spam by identifying the service that sells email addresses or leaks them. The associated DEA can then be deleted to stop the flow of spam.

– Ease of management and convenience. DEAs are easy and fast to set up, can be completely outsourced, are operated from easy-to-use dashboards, don’t require extra software or hardware, and don’t interfere with a user’s existing email infrastructure.

– The ability to ‘cherry pick.’ Using DEAs, users can sign up for the good parts of offers e.g., rewards or special offers, and avoid the bad parts i.e., the marketing follow-ups that are not relevant.

– The ability to test the nature of a service. Signing up to a new, untried service with a DEA can allow the user to assess the nature of that service e.g., whether they immediately send out lots of junk emails.

– Anonymity. There may be some occasions where users want to make a point, comment, or send a message of importance but, for whatever reason, remain anonymous.

– Flexibility, scope, and scalability. DEA services can offer generous or no limits on the number of disposable email addresses per account and the size of incoming and outgoing messages, and the user can set up and delete email addresses for multiple services as and when required.

Disadvantages

There are, of course, some drawbacks of DEAs. These include:

– They are great for end-users but can be damaging and create work and costs for marketers. Those businesses receiving sign-ups using DEAs have problems such as difficulties converting trial customers, skewed churn-rate figures and analytics, and possible backlisting from the bounced emails sent back to DEAs that don’t exist anymore. DEAs also enable a marketer’s offers (and trust) to be abused and can mean extra wasted costs in trying to identify and verify addresses and clean lists.

– There may be a security risk for DEA users e.g., emails passing through free services may be readable to others, and/or users may have access to a pool of addresses that others can see the inbox for.

– Emails from a DEA service may be blacklisted so that users can’t sign up to services with email addresses using their domain.

Examples of Disposable Email Address Services

Examples of DEA services include:

GuerrillaMail – An open source, basic looking service that allows the creation of email addresses with nine domain names. There’s no registration, and email addresses last an hour. https://www.guerrillamail.com/ .

Mailinator – This offers a offers a 100 per cent free, public disposable email system where users can choose any address @mailinator.com (scroll down the home page to find the link). https://www.mailinator.com/.

Air Mail –  Auto generated email address which gets changed every 10 seconds. Mailboxes are not deleted and can be used for as long as the domain is active so users can read their inbox via a browser at a later time using a unique URL. http://getairmail.com/.

10 Minute Mail – Just like the name suggests. Users can set up a temporary e-mail address and any e-mails sent to that address show up automatically on the web page. They can be read, clicked-on, and replied to, but the-mail address expires after 10 minutes. http://10minutemail.com/ .

YOPmail – This free service allows users to use ‘any-name-of-your-choice’@YOPmail.com, sign up anywhere, and there’s a disposable inbox where messages are kept for 8 days. Users can also manually remove them. http://www.yopmail.com/.

EmailOnDeck – Free service where temporary email addresses normally expire after more than an hour, but within a day. https://www.emailondeck.com/

What Does This Mean For Your Business?

For DEA users, these email addresses can represent a practical, low cost (often free), way to tackle spam and a clogged inbox as well as offering security and privacy benefits. For businesses operating their own marketing, however, sign-ups and offer take-ups with disposable email can create real challenges, skew analytics and figures, create more work, and even lead to problems like being blacklisted. DEAs, therefore, are more beneficial to end users than businesses/marketers. That said, it is possible to see why they have now become popular, and are one of many valued spam tackling tools and services.

In this tech insight, we look at what Chrome extensions are and how to access them, then we look at 10 examples of popular and useful Chrome extensions.

What Are Chrome Extensions?

Extensions for Google’s Chrome browser are software programs, built using technologies like HTML, CSS, and JavaScript that give Chrome more functionality and enable the user to customise their Chrome browsing experience.

Adding Extensions

Chrome users can add extensions by visiting the Chrome Web Store, finding and selecting the extension they want, and clicking on ‘Add to Chrome.’ It is worth noting that even though they are in the Chrome Store, there may still be a security risk from extensions and users should only approve extensions that they trust.

10 Top Chrome Extensions

Here are 10 examples of popular Chrome extensions and what they do:

1. Sidebar

The ‘Sidebar’ apps and bookmark manager extension puts a user’s bookmarks on the side of the screen. This convenient arrangement means that users can much more easily and quickly organise the websites they want to save without having to open a new tab. It can also help users to cut down on the bookmarks that they probably no longer need, thereby saving time in accessing the important ones.

2. Grammarly

Grammarly, as the name suggests, is a writing assistant that offers more than the usual spellcheck. Grammarly helps users to improve the quality of their writing and content by helping to spot and eliminate writing errors and find better words to express what users are trying to say. This extension also gives real-time feedback on Gmail, Google Docs, Twitter, LinkedIn and other programs and platforms, making it a very flexible tool.

3. Email Finder

The Email Finder extension offers a fast and convenient way to build leads and gather business contact information. Email Finder allows the user to find and instantly check and verify all email addresses associated with a domain.

4. GMass

The ‘GMass’ extension is an easy mass email and mail merge system for Gmail. It allows personalisation, scheduling, and tracks opens and clicks. This means that it could be a valuable, easy to access email marketing tool.

5. MozBar

MozBar is a handy SEO toolbar extension that provides users with instant metrics while viewing any page or SERP. The value is that users can quickly assess the SEO aspects of their own and competitors’ web pages (SEO, Page Authority and Domain Authority), as well as being able to quickly compare link metrics across pages in the SERPs, which can all give SEO pointers that could improve the user’s own search engine rankings.

6. vidIQ Vision for YouTube

The ‘vidIQ Vision for YouTube’ extension gives users fast insights and real-time analytics for the performance of their YouTube channel. This enables users to optimise and stay on top of the management of a YouTube channel, something which is often forgotten and left in the background by many businesses.

7. WhatFont

WhatFont is a handy and helpful extension for web designers, marketers, and developers because it identifies the font on a web page, html font size, colour, and font family.

8. Awesome Screenshot & Screen Recorder

The ‘Awesome Screenshot & Screen Recorder’ extension is a screen recorder and screen capture and annotation tool that’s good for remote work. It is ad-free, easy to use, and can help with all kinds of situations such as the need to develop teaching materials/tutorials, or even reporting technical issues.

9. Lastpass

LastPass is an award-winning password manager which the saves the user’s passwords and gives the user secure access from every computer and mobile device. LastPass is a very convenient and time-saving extension because it saves all passwords, addresses, credit cards and more in a secure vault, and automatically fills in the information when it is needed.

10. HTTPS Everywhere

HTTPS Everywhere protects users from issues such as surveillance and account hijacking while browsing by automatically switching thousands of sites from insecure “http” to secure “https”. The extension was created by EFF and the Tor Project, both of which are associated with anonymity and privacy technologies.

What Does This Mean For Your Business?

Chrome is by far the most popular web browser and it makes sense to use the many already existing extensions available to help tackle business challenges more quickly and efficiently and improve productivity. Some caution is needed to minimise the chances of compromising security when choosing extension(s i.e., by only downloading ones that are/look as though they must be trustworthy). Extensions are handy, can add value, and can save costs when compared to buying programs that provide similar functions where all the features would not be used anyway.