All posts by Paul Stradling

Windows 365 Streams Microsoft Apps

Microsoft has launched a public preview of Windows 365 Cloud Apps, offering businesses a way to stream essential applications to users without loading an entire virtual desktop.

App-Only Access Now a Reality

The new feature, announced on 17 September, allows organisations to deliver key Microsoft 365 apps such as Outlook, Word and Teams directly to users via the cloud, thereby removing the need to spin up a full Cloud PC session. Microsoft says the service is ideal for task-based roles where a full desktop adds unnecessary complexity.

“This is ideal for organisations that want to streamline app delivery, reduce overhead, and modernise their virtual desktop infrastructure,” explained Serena Zheng, Senior Product Manager at Microsoft. “Cloud Apps delivers only essential applications like Outlook or Word without loading a full desktop.”

The service is built on Microsoft’s existing Windows 365 Frontline model, which enables multiple users to share a single Cloud PC licence, one active user at a time. It’s a cost-effective approach for sectors such as healthcare, retail and logistics, where staff typically work in shifts and only require access to a handful of cloud-hosted tools.

Streamlined Access, Simplified Management

The big advantage with Cloud Apps is that users can bypass the traditional Windows desktop and launch the apps they need directly from the Windows App interface. Microsoft says it has also introduced new features to improve the experience, including automatic OneDrive launch and a dedicated Windows 365 filter to make navigation easier.

Simpler and More Efficient

The focus is essentially on speed, simplicity and resource efficiency. For example, a warehouse operative may only need Excel and a time-tracking app. Launching just those apps, rather than an entire cloud desktop, reduces bandwidth use, improves performance and shortens login times.

Modernisation

From the management side, Microsoft is trying to modernise how applications are deployed across user environments. For example, at present, administrators must create and maintain custom Windows images in order to deliver internal apps via Cloud Apps, which many see as a process that’s quite outdated and slow.

Microsoft has confirmed it will integrate Intune, its cloud-based device and app management platform, to allow app deployment using Autopilot. This move is designed to eliminate the need for image creation and streamline the rollout of line-of-business software. “We will support Intune’s approach to modern app delivery for Windows 365 Cloud Apps,” said Zheng, confirming the transition is already under way.

Facing Off With Citrix and Omnissa

The launch of Cloud Apps places Microsoft in more direct competition with virtual desktop incumbents like Citrix and Omnissa (formerly VMware’s end-user computing division). These providers have long specialised in app streaming and VDI platforms, often deployed in hybrid infrastructure environments.

Omnissa, for example, used its annual conference this month to unveil tools that simplify the delivery of apps across both physical and virtual endpoints. The company is also branching into automated security, with its AI-driven Workspace ONE Vulnerability Defense platform and support for diverse hypervisor stacks including Nutanix AHV and OpenStack.

While Omnissa focuses on compatibility and openness, Microsoft is doubling down on integration, i.e., linking Cloud Apps tightly to Microsoft 365, Azure, and Intune. This ecosystem-first strategy could be appealing to IT teams already committed to Microsoft environments, but may be less flexible for organisations managing mixed infrastructure.

Limitations and Early Feedback

Although well received during testing, Windows 365 Cloud Apps is not without limitations. For example, critics have highlighted the continued reliance on custom images for deploying internal applications, which remains a pain point until full Intune integration is released. Some organisations have also questioned whether the app catalogue will expand beyond Microsoft’s own software to include more third-party or industry-specific tools.

Licensing is another area to watch. While the shared model in Windows 365 Frontline keeps costs down, it still only allows one active user per Cloud PC. In high-demand environments, this could create bottlenecks if multiple users try to access the same licence at once.

Despite these concerns, it seems that the broader move towards lighter-weight cloud access is gaining ground over traditional full-desktop approaches.

A Strategic Move

For Microsoft, Windows 365 Cloud Apps is more than just a new feature and reflects a strategic rethink about how virtual workspaces are delivered. For example, rather than just assuming that every user needs a full Windows desktop in the cloud, Microsoft is now offering more targeted access options that scale with different workforce models.

This should give Microsoft a competitive edge in environments where Citrix or Omnissa might previously have been seen as the more flexible or affordable choice. By bundling Cloud Apps into its existing ecosystem, Microsoft is making app streaming more accessible for its own customer base, particularly in sectors with large numbers of part-time or mobile workers.

For rivals like Citrix and Omnissa, the challenge will, therefore, be to differentiate on functionality, performance and cross-platform compatibility, especially for organisations that aren’t tied to the Microsoft stack.

For businesses, the appeal is likely to lie in cost control, user simplicity and administrative efficiency. App-only access can also reduce bandwidth demands, simplify onboarding for temporary staff, and help IT teams maintain tighter control over the user environment.

It may also support wider trends such as device sharing, BYOD strategies, and edge computing, all of which benefit from lighter, modular access models.

What Does This Mean For Your Business?

Although still in preview, Windows 365 Cloud Apps appears to be a deliberate move by Microsoft to reshape how businesses think about virtual access. Rather than replicating the entire desktop experience for every remote or part-time worker, it now offers a leaner model that better reflects how many people actually use software in practice. That change is not just technical, it’s operational. It has implications for how organisations design their IT environments, manage their budgets, and support flexible working at scale.

For UK businesses, this could be especially valuable in sectors facing workforce volatility or rising technology costs. Employers in areas like retail, logistics, hospitality, and healthcare may find that app-only delivery offers a more practical alternative to expensive desktop virtualisation. With fewer moving parts to manage, smaller IT teams can focus on delivering exactly what each user needs, without overcommitting infrastructure or licensing resources.

The wider impact will depend on execution. Microsoft still needs to address concerns around deployment complexity, image management, and third-party app support. Intune integration may fix some of these issues, but the service will need to evolve quickly if it’s to meet the expectations of enterprise IT leaders.

At the same time, Cloud Apps puts pressure on VDI competitors to prove the value of their broader platforms. If Microsoft’s tightly integrated model proves easier to deploy, configure and support, it could change buying patterns across the market. For stakeholders managing hybrid or mixed environments, the question may no longer be whether they can live without a desktop, but whether they still need one at all.

Company Check : Embarrassment As Meta Unveils New AI-Powered Smart Glasses

Meta has launched a new generation of smart glasses and wearable AI tools, including the first mainstream Ray-Ban smart glasses with an in-lens display and a Neural Band that lets users control digital content with tiny hand gestures.

Zuckerberg Reveals the New Line-Up at Meta Connect

The announcement was made by Meta CEO Mark Zuckerberg during the company’s recent (annual Meta) Connect conference, at Meta’s Menlo Park headquarters in California. In front of a live audience, he introduced three new smart glasses models alongside the debut of the Meta Neural Band, a wrist-worn controller designed to detect electrical signals from the forearm and translate them into digital inputs.

According to Zuckerberg, the technology represents a “huge scientific breakthrough” and forms a key part of Meta’s strategy to embed AI into wearable devices. The new glasses are powered by Meta AI, the company’s voice-activated assistant, and are designed to bring augmented reality (AR) features to everyday eyewear.

Three New Models With Different Uses in Mind

The headline product is the Meta Ray-Ban Display, priced at $799 (£585), which features a colour display embedded into the right lens. This allows users to see WhatsApp messages, view live video calls, and access real-time information such as captions, translations, or walking directions directly in their line of sight. A 12-megapixel front-facing camera enables photos and video recording, and a microphone and speaker system support voice calls and Meta AI commands.

Also announced were the Oakley Meta Vanguard glasses, retailing at $499 (£390), aimed at sports and outdoor users. These include an ultrawide camera, a rugged waterproof design (IP67-rated), and integration with fitness tracking services like Strava and Garmin. Finally, Meta also launched the Ray-Ban Meta (Gen 2) glasses for $379 (£295), which have a more classic design while adding better cameras, extended battery life, and upgraded video features such as slow-motion and hyperlapse recording.

All three models are essentially being positioned as steps towards a more immersive and hands-free computing experience, thereby removing the need for users to constantly check phones or carry separate devices.

The Neural Band (Replacing the Keyboard With Your Hand)

What makes this release particularly notable is the integration of the Meta Neural Band, a wearable bracelet that detects subtle hand gestures using electromyography (EMG). EMG reads the small electrical impulses generated by muscle movement. In Meta’s case, this translates to pinches, taps, swipes, and even drawing letters on the user’s leg or desk to send text messages, no screen or keyboard needed.

The Neural Band allows users to control the glasses without even touching them, thanks to AI models trained to recognise specific gestures and context. For example, swiping a thumb across the index finger can scroll menus, while tapping fingers together can wake or sleep the display. There is also a double-thumb tap gesture to activate Meta AI without saying its wake word.

Meta says the Neural Band will initially only be sold in the US due to the need for in-store wrist fitting. It will roll out to other markets, including the UK, in early 2026.

Meta’s Long-Term AI Hardware Ambitions

This latest release highlights Meta’s growing focus on AI hardware, with Zuckerberg stating earlier this year that the company intends to spend “hundreds of billions” on AI infrastructure and data centres in pursuit of what he calls “personal superintelligence”.

The new glasses are part of a broader strategy to create everyday devices that blend AI with human senses. In a July earnings call, Zuckerberg said he believes smart glasses will become so important that “people who don’t wear them will be at a significant cognitive disadvantage.”

Meta has sold around two million smart glasses since its partnership with Ray-Ban began in 2023, though it does not disclose exact figures. With the addition of display features, Meta is hoping to create a more compelling reason for wider adoption.

What Can They Do?

In terms of functionality, the Ray-Ban Display allows users to view content such as messages, calls, maps, or translations overlaid on the real world. For example, during a walk, the glasses can provide turn-by-turn directions without needing to check a phone. Similarly, when in conversation with someone speaking another language, the glasses can show translated captions live on the lens.

Voice remains a key interface, but Meta now believes combining visual and gesture controls will significantly enhance the user experience. The glasses are powered by Meta’s own large language models, and the company claims performance is improving rapidly with each update.

The Oakley Meta Vanguard model is clearly targeted at fitness and sports users. As such, it can automatically capture moments during activities like cycling or skiing, using sensor data to determine milestones such as speed or altitude reached. Also, after an activity, users can overlay stats from Garmin or Strava onto videos or photos.

Awkward Launch

Despite the ambition, the launch has not been without glitches. For example, during the live demo, Zuckerberg struggled to place a WhatsApp call using the glasses, telling the audience: “I don’t know what to tell you guys. I keep on messing this up.”

There also appears to be some limitations in functionality. For example, at launch, Spotify integration will only support playback controls and track display. Instagram use is limited to Reels and direct messages. Meta says more features will roll out in software updates.

Comfort and accessibility are other factors where there may be some issues. There have been reports that the display works well when viewed through one eye but reading it with both eyes can feel disorientating. Meta says the experience takes some getting used to.

Privacy, Safety and Scrutiny

Not surprisingly, there have been some questions raised about safety, privacy, and the impact on younger users. The glasses include a small LED to alert others when the camera is recording, but critics say more robust protections may be needed.

Also, on the same day as the launch, protests took place outside Meta’s New York headquarters. Campaigners, including parents of children who died by suicide, demanded greater protections for minors across Meta’s platforms, including Facebook, Instagram, and its VR products. Meta denies accusations of negligence, calling them “nonsense.”

Earlier testimony from two former safety researchers accused the company of suppressing internal studies on potential harm to children. While unrelated to the glasses directly, this scrutiny continues to shadow Meta’s broader product ecosystem.

Competition

Meta’s bet on smart glasses puts it in direct competition with other tech giants exploring wearable AI, including Apple and Google. For example, Google previously attempted a heads-up display with Google Glass, which failed to gain traction. It seems Meta is now trying to succeed where others fell short by integrating AI and voice in a more consumer-friendly format.

According to Forrester analyst Mike Proulx, “Unlike VR headsets, glasses are an everyday, non-cumbersome form factor,” but he added that Meta must still “convince the vast majority of people who don’t own AI glasses that the benefits outweigh the cost.”

Meta has already invested around $3.5 billion in eyewear brand EssilorLuxottica, which owns Ray-Ban and Oakley. This suggests a long-term commitment to making smart glasses a central platform for AI integration.

Business adoption also seems to remain a bit of an open question. For example, the hands-free and real-time capabilities of the glasses could appeal to sectors such as logistics, field service, or retail, where instant access to information can improve productivity. However, questions around price, practicality, and security may limit short-term uptake.

What Does This Mean For Your Business?

Practical use cases will likely determine how quickly these devices gain ground, particularly in business settings. In sectors where on-the-go access to visual data and communication tools is critical, such as warehousing, technical services, healthcare, or even frontline retail, Meta’s smart glasses could actually offer a viable alternative to phones or tablets. Being able to receive instructions, translate conversations, or log information using only hand gestures or voice commands could reduce friction, speed up workflows, and create safer, more efficient environments. UK businesses in particular may find opportunities here, especially where hands-free communication or multilingual interaction is valuable.

At the same time, concerns around user privacy, data collection, and digital wellbeing are not going away. The Neural Band introduces a level of biometric input that, while technically impressive, may prompt further debate around consent, surveillance, and data ethics. These are especially sensitive issues for organisations operating in regulated environments, or those managing public-facing staff.

Meta’s heavy investment in AI hardware signals a longer-term ambition to dominate wearable computing, but it also raises the stakes. If the technology fails to deliver clear value or gain mainstream traction, the company could face pressure over its direction and spending. Likewise, businesses considering adoption will need to assess not just functionality, but also durability, support, integration with existing systems, and long-term viability.

The glasses may well become more than a consumer gadget. If Meta can refine the experience, prove the use cases, and address lingering trust issues, the products unveiled this month could mark an early step towards a wider transformation in how people interact with digital tools, and how AI becomes embedded in daily professional life.

Security Stop-Press: Hackers Use AI Tool ‘Villager’ to Automate Cyberattacks

A new AI-powered hacking tool called ‘Villager’ is being used by attackers to automate complex cyberattacks, researchers have warned.

Developed by China-based group Cyberspike, Villager mimics legitimate penetration testing tools but uses AI to adapt attacks in real time. It runs on Kali Linux, is powered by DeepSeek v3, and has been downloaded over 10,000 times since July 2025.

Unlike older tools like Cobalt Strike, Villager can exploit vulnerabilities based on natural language prompts, detect a target’s setup, and select the most effective method of attack. It creates temporary containers that delete themselves after 24 hours to avoid detection.

Researchers say this dramatically lowers the skill level required to carry out advanced attacks, making it easier for inexperienced hackers to breach systems and establish persistence.

Businesses can protect themselves by patching known vulnerabilities, using strong endpoint detection and response (EDR) tools, and monitoring for suspicious automated activity, especially container-based processes.

Sustainability-In-Tech : Plant-Based Sachet Makes Harvest Last Longer

A plant-based sachet developed by two young Ugandan entrepreneurs could dramatically cut post-harvest food loss, improve farmer incomes, and support global sustainability goals.

Tackling a Problem Rooted in Waste and Inequality

Every year, more than 1.3 billion tonnes of food are wasted worldwide, according to the UN Food and Agriculture Organisation. Much of this loss occurs before food even reaches consumers. For smallholder farmers in countries like Uganda, rapid fruit spoilage during transport and storage often leads to devastating losses and missed income. At the same time, hundreds of millions of people remain food insecure, creating a stark global imbalance between surplus and scarcity.

First-Hand Experience of the Inventors

One of the main drivers behind the invention came from the co-founders’ own lived experience. Both Sandra Namboozo and Samuel Muyita grew up in farming families and saw how often fresh produce would spoil before reaching market, largely due to a lack of refrigeration and poor infrastructure. That direct exposure to post-harvest loss led them to develop the simple (but science-led) solution of a small sachet that sits inside fruit crates and gradually releases natural plant compounds to slow spoilage and extend shelf life

Karpolax

Karpolax, Sandra Namboozo and Samuel Muyita’s company, based in Kampala, Uganda, was founded in 2020. The company’s core product is the biodegradable sachet that extends the shelf life of fruit by up to 30 days.

How Does The Sachet Work?

Rather than using synthetic preservatives, the sachet contains natural volatile organic compounds (VOCs) extracted from plants such as cloves, lemongrass, eucalyptus, and wintergreen.

These compounds are gradually released during storage and transport, forming a protective atmosphere inside packaging boxes. The vapours inhibit ethylene production (a key trigger for ripening) and suppress the enzyme phospholipase D, which contributes to cellular breakdown in fruit. The sachets also have antimicrobial properties, reducing mould and bacterial contamination without refrigeration.

Tripled The Shelf Life

In a pilot with Uganda’s National Agricultural Research Organisation, mangoes stored with Karpolax sachets stayed fresh for 33 days, which is triple the 11-day shelf life of untreated fruit. The company has since tested the product on bananas, apples and oranges, and is developing new variants for pineapples, berries and peppers.

Recognised Innovation With a Social Mission

Karpolax was recently named a top-10 innovator in the European Patent Office’s 2025 Young Inventors Prize, recognised under the “Community Healers” category. The award celebrates under-30 inventors using technology to meet the UN Sustainable Development Goals.

The company has already supplied over 100 farmers, 250 market vendors and 20 produce exporters in Uganda. Expansion is also planned across East Africa, including to Kenya and Rwanda, where post-harvest losses are similarly high. According to the UN, up to 45 per cent of fruit and vegetables perish before sale in sub-Saharan Africa due to a lack of cold storage and poor market access.

“Our goal was never just to invent something,” said Namboozo. “It was to make science work for the communities we come from.”

Potential Impact on Global Supply Chains

Although Karpolax was created with low-resource regions in mind, its relevance extends far beyond Uganda. For example, the World Bank estimates that halving food loss could feed an additional one billion people. It could also significantly reduce emissions, as food waste contributes 8–10 per cent of global greenhouse gas emissions.

The sachets offer a low-cost, non-electric alternative to cold storage, which is often unaffordable or unavailable in rural areas. However, they may also appeal to exporters, wholesalers, and large retailers in wealthier markets. With growing pressure to meet ESG targets and reduce environmental impact, businesses in the UK and EU could benefit from solutions like Karpolax, especially those sourcing tropical fruits from African or Asian suppliers.

For example, large-scale importers or distributors could use the sachets during long-haul shipping, improving quality at arrival and reducing wastage costs. NGOs and agribusinesses working in sustainable development or supply chain resilience may also view the technology as a practical tool for smallholder empowerment.

Not Without Challenges

Despite its promise, Karpolax faces several hurdles. Like many start-ups in developing countries, access to funding is limited. Muyita has highlighted how early-stage support came from university mentors and competitions. Scaling manufacturing capacity and meeting regulatory standards in export markets will require further investment and strategic partnerships.

There is also a need for independent third-party verification of long-term results, especially under varying climatic and logistical conditions. While internal trials and national pilots show strong early outcomes, widespread adoption may hinge on building trust with new stakeholders, both in Africa and abroad.

Another challenge lies in market education. For example, many smallholder farmers and informal traders are unfamiliar with post-harvest tech, so uptake may depend on targeted awareness campaigns and training support.

A Broader Movement Toward Natural Preservation

It should be noted, however, that Karpolax is not alone in this space. For example, in India, a start-up called GreenPod Labs has developed a similar solution using plant-derived sachets that release active compounds to slow ripening. Their product is aimed at Indian fruits such as guava and papaya and also targets farm-to-market spoilage. Meanwhile, scientists at the University of Guelph in Canada have been exploring natural VOC coatings to prolong shelf life of berries and tomatoes.

Other approaches to reducing spoilage include smart packaging, such as labels that change colour when fruit begins to spoil, or biodegradable wraps that mimic the protective qualities of natural peels. However, many of these are still in R&D phases or face high production costs, limiting access in developing regions.

What sets Karpolax apart is its grounding in local knowledge, use of indigenous plant chemistry, and low-cost manufacturing. One key advantage of the sachets is that they don’t require any behavioural change from farmers, i.e. they simply sit in the box and do their job.

Good for Farmers, Businesses and the Planet

For smallholder farmers, especially in Uganda, the benefits are likely to be immediate. For example, by reducing post-harvest loss, farmers gain more time to sell, access better prices, and reinvest in their operations. This is particularly meaningful for women and young people, who make up a large share of the agricultural workforce in the region.

For businesses, the sachets offer a scalable and environmentally sound solution to the long-standing logistical problem of keeping produce fresh in transit. As climate change brings more volatility to food systems, supply chain resilience is becoming a higher priority for food companies and retailers.

Also, for sustainability goals, Karpolax supports several core UN targets, not just Zero Hunger and Responsible Consumption, but also Climate Action and Decent Work. It could, therefore, be described as a case of locally developed, science-based innovation with global relevance.

What Does This Mean For Your Organisation?

Karpolax’s innovation arrives at a time when both the environmental and economic costs of food waste are under closer scrutiny. A simple, passive preservation tool that extends shelf life by weeks rather than days offers a clear advantage not just in Uganda but across global supply chains. For growers, especially in regions without reliable refrigeration, it means less spoilage and more time to secure better prices. For exporters and logistics firms, it introduces a low-tech, low-cost buffer against delays, contamination and inconsistent storage conditions.

UK businesses operating in import, retail or agri-tech should also take note. As ESG pressures rise and the need for traceable, responsible sourcing grows, solutions like this provide a tangible opportunity to partner with early-stage but high-potential sustainability innovators. Whether as part of ethical sourcing strategies, international aid-linked supply chains, or fresh produce logistics, the commercial use cases are growing. There is also a reputational advantage in being aligned with technologies that promote climate resilience, zero waste and smallholder empowerment.

Still, longer-term success depends on scale, regulation, and proof. Karpolax will need to show that the technology remains effective under broader commercial conditions and that its cost advantage is maintained as production ramps up. The market is also competitive, with similar plant-based sachets and smart packaging tools under development elsewhere. What may give Karpolax an edge is its grounding in real-world problems, its use of local plant chemistry, and its focus on ease of use in resource-limited settings.

For sustainability advocates, this is one of the more promising types of innovation, i.e., low-cost, scalable, and directly aligned with everyday challenges. For farmers, it offers a rare form of control over a process they have often been excluded from. For wider industry, it’s a reminder that some of the most practical solutions may not come from labs in the Global North, but from the people who live and work at the heart of the problem.

Tech Tip – Lock Your WhatsApp Chats for Extra Security

Protect your sensitive conversations with WhatsApp’s Chat Lock feature, adding an extra layer of security and privacy to your chats.

– Open the chat you want to lock by tapping on it.
– Tap the three dots (⋮) at the top right of the chat screen.
– Select “Lock Chat” to move the conversation to a protected folder.
– Access locked chats using your device’s authentication (fingerprint, face recognition, or passcode) or a secret code.

This feature ensures that confidential business discussions remain protected and accessible only to authorised individuals.

EU Data Act : New Rules For UK Companies

New EU rules on who can access and share data from connected products and cloud services are now live, with major implications for UK firms selling into the bloc.

What Is the EU Data Act?

The EU Data Act is a sweeping piece of digital legislation designed to reshape how data is accessed, shared, and transferred across the European Union. Proposed in February 2022 and adopted in late 2023, it formally came into force on 11 January 2024. Its main provisions, however, only became applicable from 12 September 2025, marking a major shift in Europe’s digital policy landscape.

The Focus

The law’s focus is on non-personal data, particularly that generated by connected devices, such as smart fridges, cars, factory machinery, wearable tech (and suchlike), and the digital services linked to them. It aims to ensure that users, whether individuals or businesses, can access the data generated by their devices and services, and share it with third parties, if they choose.

Its introduction forms part of the EU’s wider strategy to build a fair, innovative, and competitive data economy. It also addresses longstanding concerns over vendor lock-in, contractual imbalances, and a lack of transparency, especially in the cloud computing market.

Why the EU Introduced It

The European Commission has made clear its ambition to create a “single market for data.” With the rapid expansion of the Internet of Things (IoT), vast volumes of data are being produced but often remain locked within platforms controlled by manufacturers or service providers.

EU Commissioner Thierry Breton described the regulation as “a landmark in Europe’s digital decade,” saying it would ensure that “data is fairly shared, stored, and used, and that users have access to the value they help create.”

According to Commission estimates, the volume of industrial data in the EU is expected to increase fivefold between 2018 and 2030. The aim is to open up this data to support innovation across sectors, particularly for small businesses and the public sector.

Who It Applies To and Why UK Businesses Should Pay Attention

Although the Data Act is EU legislation, it has extraterritorial effect, i.e. UK companies can still fall within its scope if they:

– Sell connected products or provide related digital services to users in the EU.

– Offer cloud, edge, or data processing services (such as SaaS, PaaS, or IaaS) to EU-based customers.

– Hold or process non-personal data generated by EU users.

In short, any UK business that interacts with EU clients through connected products or cloud services may need to comply.

Which Are Affected Sectors?

The affected sectors are broad and include:

– Manufacturing (especially smart machinery and industrial equipment).

– Agriculture (IoT-enabled farming tools).

– Transport and logistics (connected vehicles, telematics/vehicle data tracking).

– Consumer tech (smart home devices, wearables).

– Cloud and SaaS providers.

– Facility and building management (smart meters, BMS systems).

What Just Came into Force on 12 September 2025?

From 12 September, many of the Act’s central provisions are now legally applicable across the EU, including:

– The right to access data. Users of connected devices, whether consumers or businesses, can request access to the data those products generate, free of charge and in a usable format.

– The right to share data. Users can also request that their data be shared with a third party of their choice, such as an independent repair provider or external analytics service.

– Fair contract rules. Contracts involving data access or sharing must not include unfair terms. The burden of proof lies with the data holder, who must demonstrate that the terms are fair and non-discriminatory.

– Cloud switching rights. Providers of data processing services must allow customers to switch to another provider more easily. This includes setting out clear porting terms and providing transparency around fees and procedures.

More Dates to Watch

While 12 September 2025 marks the beginning of formal obligations, businesses should also take note of two other key upcoming milestones:

– 12 September 2026. All new connected products placed on the EU market from this date must be designed to enable user access to the data they generate. This introduces a new “data access by design” requirement.

– 12 January 2027. Cloud providers will generally be banned from charging switching or data extraction (egress) fees, unless they can justify those charges objectively. This is likely to reshape the EU cloud market, which has faced repeated criticism over anti-competitive fee structures.

What UK Businesses Should Do Now

UK businesses that are affected need to take the following steps to comply:

– Assess applicability. First, determine whether the business sells connected products or offers relevant digital services within the EU. It is also vital to understand whether the data processed meets the definition of non-personal data generated through usage.

– Map data flows. A clear inventory of data flows is essential, i.e. what data is generated, who generates it, where it is stored, and how it is used or shared. This includes understanding which parties hold what rights over the data.

– Review contracts. Data sharing agreements and cloud service contracts must be updated to reflect new user rights. Any clauses that could be considered unfair, restrictive, or non-transparent may need to be removed or revised to ensure compliance.

– Build access infrastructure. Technical systems must allow users and authorised third parties to access data securely, quickly, and in machine-readable formats. Businesses should also start planning now for September 2026, when connected products must be built with user access in mind.

– Clarify cloud terms. Cloud providers must publish clear switching procedures, exit timelines, and any related fees. Some have already acted. Google Cloud, for example, announced it would waive egress fees to support compliance with the new rules.

– Protect trade secrets. Where businesses have a legitimate reason (e.g. the protection of trade secrets or user safety), they may refuse to share certain data. However, such refusals must be properly justified, and documented procedures should be in place.

– Penalties and Enforcement. Each EU member state is required to appoint a national regulator to enforce the rules. These authorities will have the power to investigate and impose penalties on businesses that fail to comply. The exact penalty levels vary by country, but the Act specifies that enforcement must be “effective, proportionate and dissuasive.” For larger organisations with complex operations, this could mean significant exposure if non-compliance is discovered.

Businesses are also required to keep records demonstrating how they comply with the Act. To support implementation, the European Commission has published model contract clauses and launched a dedicated Data Act Legal Helpdesk for practical support.

Criticism and Challenges

While the Act has been broadly welcomed as a long-overdue update to Europe’s fragmented data landscape, it will come as no surprise that it has not escaped criticism.

For example, some industry voices argue that compliance will be costly, particularly for small businesses that may lack the resources to adapt infrastructure and contracts at pace.

Others have raised concerns about cybersecurity and intellectual property. The ability for third parties to access usage data, even with safeguards in place, has prompted questions about how effectively sensitive information can be protected.

Concerns have also been raised about uneven enforcement. For example, as each EU country sets up its own supervisory regime, multinational businesses may face inconsistency in how the rules are applied or interpreted.

That said, supporters appear to believe that these are reasonable trade-offs in building a more equitable and open data economy. As the European Commission noted in its official guidance, “The Data Act provides a horizontal framework for unlocking data value, while protecting rights and ensuring fairness in the data-driven economy.”

What Does This Mean For Your Business?

For UK companies operating in the EU, the immediate priority is to ensure contracts, systems and internal processes reflect the new rights granted to users. This is particularly relevant for manufacturers of connected products and providers of cloud, edge and data processing services. Organisations that fail to prepare could face compliance risks, contractual disputes or even restricted access to key EU markets.

Those that act early may be better positioned to compete. Building in user data access, transparency and portability could strengthen customer relationships and support future product development. For cloud providers, the pressure to enable smooth switching and eliminate unreasonable fees will only increase as the 2027 deadline approaches.

Beyond UK businesses, the regulation is likely to affect a broad range of stakeholders. Public sector bodies may benefit from greater access to data for emergency response and infrastructure planning. Smaller firms across the EU could gain new opportunities by accessing usage data that was previously unavailable to them. At the same time, larger players may face greater scrutiny over how they manage contractual fairness and protect trade secrets.

While enforcement consistency remains a concern, the main message is that any business interacting with EU customers through connected products or cloud services will need to align with these rules. The next key dates are already set. Those preparing now will be in a stronger position to meet them, reduce legal risk, and remain competitive in a rapidly evolving digital market.

More UK Retailers Using Surveillance

In this Tech Insight, we look at how retailers across the UK are deploying new technology to deter shoplifting, reduce abuse of staff plus gather better evidence, whilst retail crime hits record levels.

Why Retailers Are Acting Now

The British Retail Consortium’s Annual Crime Survey reports losses from customer theft reaching £2.2 billion in 2023/24 and over 20 million shoplifting incidents, while violence and abuse against retail workers rose to more than 2,000 incidents per day. Retailers simultaneously lifted spending on prevention to £1.8 billion, yet it seems that satisfaction with police response remains low, with 61% rating it “poor” or “very poor”. “Retail crime is spiralling out of control,” said BRC chief executive Helen Dickinson, calling for industry, government and police to act together.

Figures from the Institute of Customer Service (ICS) provide more service sector context. For example, 42 per cent of public‑facing workers reported abuse in the prior six months, up 19 per cent year on year. 37 per cent even said they had considered quitting, and over a quarter said they had taken sick leave, according to figures highlighted in national coverage of ICS’s “Service with Respect” campaign and open letter urging stronger legal protections for all service workers.

Bodycams On The Shop Floor

It may surprise many people to know that body‑worn video is now commonplace across parts of the high street. For example, Poundland originally reported an 11 per cent drop in violence after rolling out Motorola Solutions VT100 cameras, with footage managed via Motorola’s evidence platform and linked to CCTV. It should be noted here that Poundland has since been sold (by Pepco Group to Gordon Brothers’ Peach Bidco for £1 on 12 June 2025) and it’s not clear if it’s still using the cameras. Another popular high street name, H&M, is piloting bodycams in three UK stores to test impact on de‑escalation and incident reduction. Also, Tesco now uses bodycams for store and some delivery colleagues, activated when staff feel unsafe. EE even equips store teams with cameras that can stream incidents to monitoring teams. These measures are all intended both to act as visible deterrents and to strengthen evidence for police.

Facial Recognition Trials Move Into The Mainstream

Some chains are trialling facial recognition to identify repeat offenders linked to theft or abuse. For example, Sainsbury’s is running an eight‑week pilot with Facewatch in selected stores in London and Bath, where alerts are generated only when someone on a store‑defined watchlist enters. In terms of how effective it could be, Iceland has reported that its early use of Facewatch led to a 30 per cent reduction in violent incidents where deployed, and that it plans a further roll‑out of the technology later this year. Southern Co‑op and other retailers have used similar watchlist alerts for several years.

Retailers say that systems focus on known repeat offenders and that signage is used at trial sites. Sainsbury’s has framed the pilot as a staff‑safety measure in locations with high repeat offending. Iceland’s Richard Walker argued publicly that the technology helps trained store teams to make calm, proportionate interventions.

AI‑Enhanced CCTV And “Smarter” Monitoring

Beyond face matching, retailers are also now trialling AI‑assisted video analytics that compare what shoppers pick up with what is scanned, flagging likely non‑scans in real time. For example, Trigo Retail recently launched a computer‑vision loss‑prevention platform in the UK that tracks shopping behaviours without storing biometric identifiers, thereby aiming to provide targeted alerts rather than blanket monitoring. As Trigo co‑founder Daniel Gabay recently said, “The most effective retail security technology today isn’t about adding more barriers or locks, it’s about making existing infrastructure smarter”.

Security Hubs, Headsets And Digital Crime Reporting

Tesco has set up a 24/7 national Security Operations Centre in Daventry to analyse thousands of hours of CCTV, join up evidence and share intelligence with police. The supermarket says the hub monitors clusters of stores and operates year‑round.

In a different approach, Currys has opted to roll out VoCoVo headsets across stores so colleagues can call for support instantly and coordinate responses. It has also taken Auror’s crime‑reporting platform nationwide after a 12‑week trial identified 10 repeat offenders, led to three arrests, and prevented about £20,000 of theft. Currys also cites a 58 per cent year‑on‑year reduction in aggressive incidents during March–April. The company says incident logging is faster and more consistent, supporting police engagement.

The Home Secretary has publicly urged more UK retailers to use crime‑intelligence platforms like Auror and signalled support for broader data‑sharing with police where lawful and proportionate.

Fogging Devices And Smart Safes

Alongside analytics and reporting, several retailers are investing in fogging and misting systems that rapidly fill areas with disorienting fog during an incident, forensic marking to tag stolen goods for later recovery, and time‑delay stock safes for high‑value items. EE says these measures, combined with tracking tools for stolen devices, are reducing opportunities for smash‑and‑grab theft and improving staff safety.

Is The Technology Actually Working?

In terms of whether these hi-tech approaches to tackling crime are actually working, it seems that some deployments are reporting measurable impact. For example, Poundland’s reported 11 per cent reduction in violence post‑bodycams does appear to indicate a deterrent effect when incidents are recorded and evidence quality improves. Also, Currys’ 58 per cent drop in aggressive thefts during a focused period, along with identified repeat offenders and arrests, could suggest that intelligence‑led reporting can help direct police resources. However, results vary by store, offender behaviour can displace to nearby locations, and none of these tools replace visible policing.

What Privacy Groups Are Saying

Privacy advocates argue that live facial recognition in shops risks normalising biometric checks for everyday purchases and can harm people when errors occur. For example, Big Brother Watch has urged Sainsbury’s to stop its trial, calling the approach “deeply disproportionate and chilling”, and warning that it “turns shoppers into suspects”. The group also raises concerns about privately run watchlists, limited transparency, and the lack of robust redress when people are wrongly flagged.

Campaigners also point to documented cases and regulatory complaints in which customers were allegedly misidentified in stores using commercial facial recognition. In one case, a woman said she discovered she had been placed on a Facewatch watchlist after a dispute over low-value goods, prompting a complaint to the regulator about necessity and proportionality. Such incidents underline why rights groups want independent oversight, strict targeting to serious repeat offending, and clearer routes to challenge mistakes.

The Information Commissioner’s Office describes facial recognition in public-facing spaces as highly intrusive, and expects organisations to complete a Data Protection Impact Assessment for each deployment, show a strong lawful basis, and evidence that less intrusive methods would not achieve the aim. The regulator’s guidance also stresses governance around watchlists, meaningful human review of matches, recording and correcting false positives, careful data retention, and transparency with clear signage.

The Evolving Legal And Policy Picture

Ministers have pledged to create a standalone offence of assaulting a retail worker in the forthcoming Crime and Policing Bill, and signalled plans to remove perceived barriers to charging thefts under £200. Trade bodies are pressing for police to attend incidents more routinely, and for protections to extend to a wider group of public-facing roles. For retailers piloting facial recognition or AI video analytics, compliance is practical and specific, i.e. to set out a clear lawful basis and DPIA, evidence necessity and proportionality, display clear signage, apply tight retention periods with human review of matches, and provide straightforward routes for people to challenge mistakes.

Operational Reality For Businesses

Understandably, it seems that retailers are focused on what actually works in-store. For example, body cameras are known to deter aggression and produce evidence that can be used. Also, AI video systems can spot items that are not scanned and tighten loss prevention without adding physical barriers. Store headsets and digital crime reporting speed up responses and improve the quality of referrals to the police, and central security hubs connect patterns across regions and help investigations move faster.

It should be noted, however, that introducing these measures is not simply a case of just plug and play. It needs training for staff, clear procedures, and close working with local police so that evidence gathered in store is followed up.

Competitors, Customers And Others

With the use of this kind of tech by some retailers, competitors face a strategic question, i.e. if early adopters show clear reductions in violence and stock losses, others are likely to follow or risk falling behind on safety and loss‑prevention. For customers, the line between protection and surveillance needs careful management to maintain trust. Clear signage, narrow watchlists, rapid deletion of non‑matches and accessible complaint routes matter for legitimacy. For staff and unions, evidence that measures reduce assaults and abuse will be critical to ongoing support. For regulators and campaigners, the priority remains ensuring deployments are narrowly tailored, evidence‑led and subject to meaningful oversight.

Key Challenges To Watch

It seems, however, that questions remain about how these measures perform in real stores. For example, evidence is still building and can vary by location, store format and offender behaviour. Also, facial recognition carries a risk of misidentification, so there must be strong human review and clear routes to correct mistakes. Data retention, watchlist criteria and any information sharing need tight governance and regular audit. Without consistent police follow up, even well documented incidents may not progress, which reduces the deterrent that retailers and staff are looking for.

What Does This Mean For Your Business?

It seems that technology has now moved from trial to toolkit. Bodycams, AI-supported CCTV, crime reporting platforms and central security hubs are all reportedly delivering practical gains where deployments are targeted, well trained and supported by local policing. Facial recognition remains the most contested, which is why governance, human review and visible transparency need to be embedded from the start. None of this is a silver bullet, it is a set of controls that work best together and only when the basics of staff training and incident follow up are in place.

For UK businesses the lesson is to invest where the benefits are clear, measure results store by store, and publish what works so staff and customers can see the value. Build privacy and accuracy into the design, with narrow watchlists, short retention periods and simple routes for people to challenge mistakes. Engage early with police, unions and regulators so evidence gathered in store is acted on, not left on a server. Competitors that delay now look like risking higher losses and lower staff confidence, while those that proceed without robust safeguards risk reputational damage and regulatory attention.

For customers, trust depends on openness and restraint. Clear signage, clear explanations and visible accountability help reassure people that security measures are there to protect, not to monitor ordinary shopping. For staff, the test is whether incidents decline and confidence rises, which should be tracked through surveys and incident data.

ICO : Students Behind Most School Insider Attacks

Over half of all insider cyber attacks in UK schools are now being carried out by students, according to new findings from the Information Commissioner’s Office (ICO).

Alert

A new alert issued by the UK’s data protection regulator has highlighted a “worrying trend” in school cyber breaches, with children as young as seven found to be responsible for serious personal data breaches. The ICO’s analysis of 215 insider cyber incidents reported by education settings between January 2022 and August 2024 found that 57 per cent were caused by students, often exploiting weak security practices and misconfigured systems to gain access.

What’s Happening?

The new findings focus on what the ICO terms the “insider threat”, i.e. a cyber security breach originating from someone inside an organisation, rather than from external attackers. According to the ICO, it seems that in schools and colleges, that threat increasingly means the students themselves.

Logging In Rather Than Hacking In

While traditional hacking is often associated with remote cyber criminals, many of the breaches reported to the ICO involved students who were already inside the school network, whether physically or via a shared device. In most cases, these students didn’t need to ‘hack in’. Instead, they simply logged in using staff credentials they had guessed, found written down, or seen used in shared spaces. For example, the ICO’s investigation found that 30 per cent of the insider breaches involved students using stolen or guessed login details. Of those, 97 per cent were directly attributed to students.

Examples

Examples released by the ICO include Year 11 pupils using freely available hacking tools to access a secondary school’s student records database. In another case, a college student used a staff login to view, amend, or delete personal data belonging to more than 9,000 individuals, including students, applicants and staff. The data accessed included names, home addresses, school records, health data, safeguarding notes and emergency contact details.

Who And Why?

According to the National Crime Agency (NCA), around 1 in 5 children aged 10 to 16 have engaged in some form of illegal online activity. Many young people involved in school-based cyber breaches are tech-savvy teenagers, often motivated by curiosity, dares, rivalry or a desire to test their skills.

Heather Toomey, Principal Cyber Specialist at the ICO, warned: “What starts out as a dare, a challenge, a bit of fun in a school setting can ultimately lead to children taking part in damaging attacks on organisations or critical infrastructure.”

The ICO’s own report found that a number of student attackers were already members of online hacking forums, with some describing their interest in IT or cyber security as a motivation.

There are also concerns that peer pressure and notoriety may be playing a role. Also, with hacking tools readily available online and a growing culture of ‘cyber experimentation’ among teenagers, the barrier to entry has dropped significantly. In one shocking example, the youngest child referred to the NCA’s Cyber Choices programme (a diversion scheme for young people at risk of cyber crime) was just seven years old!

How Poor Cyber Practices Are Making Things Worse

While students are behind a growing number of these attacks, the ICO says that weak school security practices are often to blame for giving them the opportunity. For example, of the incidents it analysed:

– 23 per cent were due to poor data protection practices, such as staff leaving devices unattended or students being allowed to use staff machines.

– 20 per cent were caused by staff sending data to personal devices.

– 17 per cent were the result of incorrect system access rights, such as misconfigured permissions on platforms like SharePoint.

– Only 5 per cent involved more technically advanced attacks aimed at bypassing security or network controls.

This appears to paint a picture of education settings where basic cyber hygiene is not being consistently enforced, and where curiosity-driven students often find it all too easy to gain access.

In many cases looked at by the ICO, passwords were left written down or reused across multiple systems (password sharing). Also, systems were often inadequately segregated, with students able to access staff portals or administrative databases. Another issue was devices being left unlocked or unattended, giving unauthorised users the chance to view or export sensitive data.

Real-World Impacts

Although students may have been doing this for fun, the fallout from such incidents can be really serious. For example, breaches involving children’s personal data may trigger safeguarding risks, parental complaints, and mandatory reporting to regulators like the ICO and Action Fraud. They can also cause disruption to school operations and damage trust in digital education tools.

A breach involving sensitive pastoral care records or health data could lead to emotional distress for pupils and families. Although the ICO has not confirmed whether any of the reported incidents have resulted in enforcement action, it has made it clear that schools need to raise their game security-wise.

More broadly, the findings raise concerns that early, unchecked behaviour at school could lay the groundwork for more serious criminal activity later on. For example, children who get away with low-level school hacking may be more likely to go on to commit cyber crime in adulthood. In recent years, UK-based teenagers have been arrested in connection with high-profile attacks on major organisations including TfL, M&S and MGM Casinos.

What Can Be Done?

The ICO is urging schools to recognise the insider threat as a real and growing risk, and to take a more proactive approach to cyber security. That includes tightening access controls, improving staff training, and removing unnecessary opportunities for student access to staff systems.

“It’s important that we understand the next generation’s interests and motivations in the online world,” said Heather Toomey. “Schools must act to reduce these risks and ensure children remain on the right side of the law.”

The regulator recommends that GDPR and cyber training be refreshed regularly, especially for staff who handle sensitive pupil data. Schools are also encouraged to report breaches to the ICO promptly so that they can receive tailored guidance and support.

For parents, the message is to talk regularly with children about what they do online and how their actions may have legal and ethical consequences. The NCA’s Cyber Choices programme provides online resources for parents, educators, and young people to help channel cyber skills in positive directions.

It’s also worth noting that Ofsted and the Department for Education have both included cyber security and digital safeguarding as part of broader school leadership responsibilities, particularly for academy trusts and local authority-maintained schools managing large datasets across multiple sites.

What Does This Mean For Your Business?

The scale of these incidents appears to show deeper vulnerabilities in how education settings are managing access, accountability and digital safety. For example, although students may be the ones exploiting the gaps, it seems that the failures often begin with poor digital discipline among staff, misconfigured systems, and weak enforcement of policies that should be basic practice by now. This is, therefore, not just a safeguarding issue but a clear organisational risk, one that could just as easily apply to businesses that underestimate their own internal threat landscape.

For UK companies, especially those working with younger audiences or educational institutions, there’s a broader lesson here. If school systems with limited budgets and complex user bases are proving this easy to exploit, similar risks may be lurking within corporate networks where insider access is also widespread and often poorly monitored. With teenagers already engaging in low-level attacks on schools, and some progressing to more serious breaches in the private sector, early prevention and education have to be part of a wider national cyber strategy.

The ICO’s focus on education, awareness and remediation (rather than punishment) is also notable here. It suggests a recognition that many of these cases are not driven by malice, but by gaps in understanding, supervision and technical control. That said, the legal and reputational consequences of these breaches remain significant, and the longer schools delay action, the harder it will be to rebuild trust.

This appears to be an issue in which everyone has a role to play for prevention. For example, for schools, this means reviewing device access, credential management, and staff training as a matter of urgency. For parents, it means having clearer conversations with children about digital responsibility. Also, for policymakers and industry, it means recognising that today’s teenage hobbyist could become tomorrow’s insider threat, unless there are effective interventions, better systems and stronger support in place to redirect those skills.

New DNA “Cassette Tapes” With Petabyte Potential

A research team in Shenzhen has built a working “cassette tape” that stores files as synthetic DNA on a polyester‑nylon tape, with a theoretical capacity that could dwarf today’s magnetic cartridges.

Who Built It, And What Is It?

Scientists led by Professor Xingyu Jiang at Southern University of Science and Technology (SUSTech), with collaborators including Shanghai Jiao Tong University in China, have designed a compact tape and an automated drive that writes, protects, indexes and retrieves DNA‑encoded files. Their peer‑reviewed paper in Science Advances describes a barcoded membrane tape with hundreds of thousands of addressable partitions, an on‑tape chemical process to encapsulate DNA for long life, and a drive that handles file addressing, recovery and redeposition.

In tests, the team deposited 156.6 kilobytes across four image fragments and successfully reconstructed the full image. The system achieved up to 1,570 partitions per second and created more than 545,000 addressable partitions per 1,000 metres of tape.

Why?

With global data creation expected to reach hundreds of zettabytes by the end of the decade, traditional storage technologies are starting to fall behind in terms of density, durability and efficiency. DNA, on the other hand, offers enormous potential, able to store vast amounts of information in a very small space, with the ability to remain stable for hundreds of years without electricity. This makes it particularly suited to long-term cold storage of archival data.

Not A New Idea

It should be noted here that DNA storage itself is not new. For example, Microsoft and the University of Washington demonstrated the first automated DNA write‑and‑read system in 2019. Startups such as Catalog have also explored ways to make the process faster and more affordable.

What’s So Different About This System?

What sets the SUSTech team’s work apart is the physical format and indexing system, i.e. a roll of membrane tape with barcodes acting as folders and file locations, plus a compact drive that can retrieve and rewrite specific partitions automatically. The idea is to turn DNA storage into something that functions more like a conventional tape library.

How The “Cassette” Works

The tape is actually made from a polyester‑nylon composite. Researchers print black hydrophobic bars and white hydrophilic spaces that form barcodes using a Code‑128 pattern. These barcodes are read by the device’s optical system and used to locate individual files.

To store data, synthetic DNA strands are deposited onto selected partitions and bound using DNA “handles” that have been chemically attached to the tape. A metal-organic protective coating is then applied using zinc ions and 2‑methylimidazole. This Zeolitic Imidazolate Framework (ZIF) protects the DNA but can be removed in seconds when the file is needed. The DNA is then released, amplified and sequenced.

According to the team, the system currently supports around 74.7 gigabytes of actual data per kilometre, with a theoretical capacity of over 360 petabytes per kilometre if losses are eliminated.

Capacity Is Huge, But Speed Isn’t There Yet

While the capacity potential is impressive, it seems that performance remains slow. For example, in one demonstration, it took two and a half hours to recover four image files. The researchers believe this could be reduced to 47 minutes with improved parallel processing, but that still lags far behind existing tape technologies.

For comparison, an LTO‑9 cartridge can store up to 45 terabytes of compressed data and transfer it at hundreds of megabytes per second. By contrast, current DNA tape tests managed only around 75 gigabytes per kilometre, with recovery times measured in hours. This confirms the system is still at the research stage and not ready for large-scale deployment.

Density and Shelf Life Are Key Benefits

What makes the cassette system particularly promising is its density and long shelf life. DNA can retain data for centuries when protected, and the ZIF coating developed by the team allows that protection to be switched on and off quickly.

In accelerated ageing tests, the coated tape remained readable after six weeks at 70°C in humid conditions, whereas uncoated samples failed. The barcode indexing system also allows for targeted access and replacement of individual partitions without affecting the rest of the tape.

How It Compares To Other DNA Storage Approaches

Most current DNA storage approaches use particles, microfluidic chips or benchtop sequencers to handle file storage and retrieval. By contrast, the SUSTech system aims for scalability and automation. It converts a flat surface into a rollable medium, uses a mechanical head to dip partitions into reagents, and enables physical file management using barcodes.

However, the trade‑off here is speed. DNA reading and writing still depend on slow chemical and sequencing steps. Also, synthesis costs remain high, making the technology uncompetitive with tape for frequently accessed data.

Three Key Features

All things considered, three features of this system really stand out. These are:

1. Its high addressability. In other words, the system can store lots of separate files very close together on the tape (500,000 partitions per kilometre), and it can quickly find and access any specific file (1,570 files accessed per second).

2. The ability to erase and redeposit data on a single partition, replacing over 99 per cent of previous content.

3. The rapid ZIF-based protection system, which allows for stable long-term storage and quick decapsulation when needed, i.e. the protective layer can be quickly removed to access the data.

Who Will Use It?

If developed further, the system could be valuable for deep-archive use, where data must be stored securely for long periods without frequent access. For example, sectors such as media, finance, research and government already manage large volumes of rarely accessed data and could benefit from lower storage footprints and energy usage.

However, UK organisations also face strict data governance requirements. For example, the Information Commissioner’s Office (ICO) states: “Holding personal data for too long can be as much a risk as not holding it long enough.” This means that any transition to ultra-dense media must still support data deletion, access control, and documented retention schedules.

Guidance

The ICO’s guidance is clear in this case, i.e. : “You must regularly review the data you are holding, and delete anything you no longer need.” These rules apply regardless of the storage format.

For UK businesses, that means DNA storage must still meet all the requirements of GDPR. Organisations must be able to demonstrate that personal data is held only for as long as necessary, can be retrieved when required, and can be permanently erased when it is no longer needed.

Key Numbers (With Context)

The research team behind the new system estimates a theoretical storage capacity of 362 petabytes per kilometre, which would equal around 375 petabytes on a cartridge the same size as current LTO‑9 media. To put this in context, a petabyte is about 1 million gigabytes, which is roughly equivalent to 250,000 HD movies, or 500 billion pages of standard text.

However, in practice, the system currently delivers just 74.7 gigabytes per kilometre, with slow recovery speeds. The difference between theoretical potential and real-world performance remains significant.

What Next?

Obvious next steps, therefore, include improving the input bandwidth of the system, i.e. ways to write more DNA in parallel, and integrating DNA synthesis directly onto the tape. Other teams are also reportedly working on cheaper synthesis methods and faster access technologies.

Rather than replacing tape, the cassette model from Shenzhen may, therefore, serve as a longer-term complement, packaged in a familiar form, but offering much greater density over time.

Challenges

As with all emerging storage technologies, there are some key challenges. Speed remains the biggest issue, with write and read operations still taking minutes or hours. Costs are also high, and reliable large-scale synthesis is still pretty much out of reach.

Safety and supply chain concerns will also need addressing, given the use of chemicals and lab‑grade processes. Crucially, there are some essential governance and compliance issues to take note of. As the ICO guidance makes clear, any future DNA-based system must allow for secure access, reliable deletion, and transparent oversight, regardless of how much data it can store.

What Does This Mean For Your Business?

Although this DNA cassette system is clearly not yet ready for commercial rollout, the core concept appears to demonstrate a clear step forward in how molecular storage could one day function at scale. The ability to automate writing, protect data on tape, and target individual partitions for retrieval or replacement is a notable change from lab-bound DNA experiments and towards integrated, physical storage devices.

For businesses in the UK and beyond, the long-term potential lies in highly durable, ultra-dense archives that demand little energy and minimal physical space. Sectors with growing compliance and retention requirements, such as financial services, life sciences and government records, will be watching closely. However, the cost of synthesis, the slow speed of read and write operations, and the reliance on specialised reagents and hardware mean that DNA media is still some way from practical deployment.

From a governance perspective, no format is exempt from data protection duties. The ICO’s guidance is unambiguous on that point. Any move towards alternative media, including DNA, must still support secure access, effective data minimisation, and provable erasure in line with UK GDPR. For organisations weighing up future options, the cassette format may prove useful, but only if it integrates cleanly with legal and operational frameworks already in place.

In short, for now, this is a promising development with strong technical foundations and clear use case potential in cold storage. What happens next will depend on how quickly the underlying processes can be refined and how well the technology can be aligned with real-world business needs.