All posts by Paul Stradling

Security Stop Press : 2023’s Most Notable Cyber Attacks

Cyber Security News has compiled a top 10 most notable cyber-attacks of 2023 list, serving as a reminder to businesses that advancements in technology, increased connectivity, and the more sophisticated tactics used by threat actors mean that cyber-attacks are evolving at a rapid pace.

Top of its list is the MOVEit Mass Attack launched by a Russian hacking group which used the MOVEit file transfer software to extort an estimated $75-100 million from 2,667 organisations. The others in the list include Cisco IOS XE attacks, the US government hacked via Microsoft 365, the Citrix Bleed attack, Okta’s customer support data breach, the Western Digital cyber-attack, and the MGM Resorts breach. The list also includes the Royal Ransomware attack over the city of Dallas, the GoAnywhere attacks, and the 3CX software supply chain attack.

Businesses should, therefore, make sure that they are well protected for 2024 from a wide range of common cyber-attack methods, including malware, phishing, distributed denial of Service (DDoS), man-in-the-Middle (MitM), and many more.

Sustainability-in-Tech : Austria’s Tech Gadget Repair Scheme

Austria’s Repair Bonus voucher scheme sees the government pay citizens up to €200 (£173) towards getting old electrical appliances, devices and tech gadgets fixed.

Why?  

The Austrian government scheme, financed through the Covid Recovery Fund, is designed to motivate people to repair rather than throw away old electrical appliances (and add to a growing pile of e-waste). Austria’s Climate Minister Leonore Gewessler launched the scheme with the intention of “making repair attractive again.” 

The E-Waste Problem 

A 2019 UN report showed that the world produces as much as 50 million tonnes annually of electronic and electrical waste, also known as e-waste, but that only 20 per cent of this is formally recycled. Put in context, the current worldwide pile of electronic waste weighs more than all the commercial airliners ever made. The UK, for example, currently produces 24.9kg of e-waste per person, which is nearly 10kg more than the European Union (EU) average.

Some of the main problems associated with e-waste are:

– Environmental pollution. E-waste contains harmful toxins like Lead, Mercury, Cadmium (and others), posing significant health and environmental risks.

– Loss of valuable materials. E-waste is a source of scarce and valuable materials such as gold and platinum, which are often lost due to improper disposal.

– The current recycling rates are too low. Only about 20 per cent of e-waste is formally recycled worldwide, leading to environmental harm and material loss.

– Health risks in informal recycling. In countries with a predominantly informal e-waste sector, such as India, workers face severe health risks due to exposure to dangerous chemicals.

– Asset wastage. Companies often prematurely dispose of electronic assets, resulting in the loss of potentially useful resources.

– Data security concerns. Fears over data security leads some companies to destroy electronic assets rather than recycle or reuse them.

– E-waste export to developing countries. Despite the Basel Convention’s limitations, developed countries have been exporting a significant portion of their e-waste to developing countries, contributing to improper recycling practices. However, the upcoming “Swiss-Ghana Amendments” to the Basel Convention, effective from 2025, aim to redefine the trade rules for hazardous and non-hazardous e-waste, potentially reducing this issue.

– Cheap electrical goods preventing recycling. For example, if the costs of repairing an electrical item / device are more than 20-30 per cent of the cost of the new product, people are more likely to buy new and not repair the old item. The Repair Bonus scheme may, therefore, be a way to lower those costs, and act as an incentive to repair more.

Which Items Does The Austrian Repair Scheme Apply To? 

Austria’s Repair Bonus voucher scheme applies to almost all electrical and electronic equipment commonly used in private households, including those with a power cord, rechargeable battery, and battery or solar modules.

How Does The Scheme Work? 

The scheme works by issuing vouchers that can be redeemed at third party partner companies who carry out the repairs. The customer downloads the voucher from the government website, pays the partner company upfront, and then receives a direct payment (into their bank account) of half the costs of the repair back after three to four weeks.

A Win-Win 

The scheme is being described as a win-win because customers benefit from cost savings on the repair, local businesses (the partner repair businesses) benefit from additional revenues, and the environment benefits from a reduction in the amount of e-waste.

Challenges 

Although the Austrian scheme has led to more repairs it hasn’t been without its challenges. For example:

– There is a shortage of technicians and craftspeople to carry out the repairs.

– Some of the spare parts needed for some repairs are no longer available, so replacements need to be found.

– The scheme needs to work well enough to change quite an entrenched mindset in what has become a ‘throwaway society.’

What Else Could Encourage Repair and Recycling? 

In addition to voucher schemes, like the one in Austria, other measures that could encourage the repair and recycling of electrical goods and a circular and more sustainable economy could include:

– Educational campaigns, i.e. increasing public awareness about the environmental and economic benefits of repairing and recycling electronics and educating consumers about their rights to repair their own devices or to have them repaired by a third party.

– Extended producer responsibility (EPR), i.e. implementing policies requiring manufacturers to take back used products for recycling or proper disposal.

– Repair-friendly design regulations. Encouraging or mandating manufacturers to design products that are easier to repair and upgrade.

– Tax breaks or incentives for companies and consumers who repair, recycle, or buy refurbished electronics.

– Community repair events such as organising local repair cafes or workshops / pop-up workshops where people can bring their electronics for free or low-cost repairs.

– Providing financial and technical support to small businesses specialising in repairing electronics.

– Recycling infrastructure development. Investing in more accessible and efficient recycling facilities and collection points.

– More laws and regulations for waste reduction including enforcing stricter regulations on electronic waste disposal and promoting recycling.

Is There A Similar Scheme In The UK? 

Unfortunately, here in the UK, there isn’t a direct counterpart to Austria’s Repair Bonus voucher scheme for electrical devices. However, the UK government did introduce new ‘Right to Repair’ laws in 2021, and has initiated a consultation to enhance electrical waste recycling, making it easier for people to recycle through manufacturer and retailer responsibility. Also, The Restart Project advocates for the Right to Repair and promotes repair and reuse through various initiatives and community activities.

What Does This Mean For Your Organisation? 

Austria’s Repair Bonus voucher scheme could represent one way to move forward in addressing the escalating global problem of e-waste and promoting a more sustainable approach to technology usage and the use of all household appliances and gadgets. For organisations, this kind of initiative is not just about environmental stewardship but also presents an opportunity for economic and societal benefits.

The scheme does appear to provide a win-win in terms of providing cost savings to consumers, boosting local businesses, and reducing the volume of e-waste making the option of fixing old devices more attractive compared to buying new ones.

However, the Austrian scheme does face challenges, particularly in the areas of technical workforce and spare parts availability. Finding a way to ensure a steady supply of skilled technicians through training and education programs may be essential going forward. Also, making spare parts more accessible, possibly through collaborations with manufacturers, might be a way to ensure that more repairs are feasible and cost-effective.

If similar initiatives are adopted in many other countries too, this could have a positive impact on global e-waste reduction and tailoring these programs to suit specific national contexts could maximise their effectiveness. Also, incentivising businesses (who are large buyers of electrical devices) to engage more actively in repair and recycling efforts could be achieved through a variety of measures, such as tax incentives, subsidies, or recognition programs.

In terms of environmental impact, such initiatives could contribute to the conservation of valuable resources and reduce the need for extracting new raw materials. From an economic standpoint, developing a robust repair industry could also open up new job opportunities and foster local economies. Promoting repair and recycling also aligns with the broader goals of sustainability and responsible consumption.

The apparent success of Austria’s Repair Bonus scheme, therefore, offers valuable insights and food for thought into how similar strategies could be implemented globally. For organisations, embracing these principles could mean not only contributing to environmental sustainability but also potentially tapping into new economic opportunities. As awareness of the e-waste challenge grows, initiatives like these could provide a roadmap for responsible electronic waste management and a more sustainable future.

Tech Tip – Pin Tabs In Chrome To Save Time And Stay Organised

If there are websites that you use regularly, pinning tabs is a way to save time, stay organised, and get right to the websites you need every time you open your Google Chrome browser. Here’s how it works:

– Open Chrome and type in the domain of the required website.

– Right-click on the tab the website is open in and select ‘Pin’.

– You’ll see your pinned tab appear at the top of the browser on the left. Pinned tabs are stored on the left of the window and only show the site’s icon, saving space.

– Pinned tabs stay in place, even when you close and reopen Chrome, so it’s just a case of clicking on the pinned tab (top left) to quickly go to the required website.

Featured Article : Google Launches Gemini AI Studio

Following on from Google’s recent launch announcement for Gemini (its new super-powered foundation model family), Google has now announced the launch of AI Studio to enable the development of apps and chatbots using Gemini.

Gemini (Pro) 

Google recently announced the introduction of its largest and most capable AI model, Gemini. The three sizes of the model, Ultra, Pro and Nano are already being rolled out with Gemini Nano in Android, starting with Pixel 8 Pro, and a specifically tuned version of Gemini Pro in Google’s Bard chatbot. Gemini Pro is now also available for developers and enterprises to build for their using AI Studio.

AI Studio – Leveraging The Power of Gemini 

Google’s new AI Studio (previously called ‘MakerSuite’), which Google describes as “the fastest way to build with Gemini” is a free, web-based developer tool that enables users to quickly develop prompts and then get an API key to use in app development. In short, it’s a fast, free, easy-to-use tool to enable the creation of apps and chatbots that leverage the power of Gemini Pro model (and Ultra later next year).

Generous Free Quota 

As Google is keen to point out, users who sign into Google AI Studio with their Google account login can take advantage of the 60 requests per minute free quota, which is 20 times more than other free offerings.

How It Works 

Once signed in, AI Studio users simply need to click on “Get code” to transfer their work to their integrated development environment (IDE) of choice or use one of the quickstart templates available in Android Studio, Colab or Project IDX.

Shared With Reviewers To Improve Product Quality 

Google also says that to improve the quality of AI Studio, when using the free quota, it may make the user’s API and Google AI Studio input and output accessible to trained reviewers. Google stresses that in the interests of privacy, this data is de-identified from the user’s Google account and API key.

Currently, Google AI Studio supports both Gemini Pro and Gemini Pro Vision models, which accommodate text and imagery development, but not yet image creation

How Much Can You Do With The Free AI Studio? 

It’s been reported that the team behind AI Studio have tried to make sure it doesn’t feel like a very limited trial version or a gated product and that, if the free-tiers rate limits are sufficient for their use, developers can start publishing their AI Studio apps or use them through the API or Google’s software development kits (SDKs) right away.

Which Software Development Kits (SDKs)? 

With Gemini Pro, the SDKs supported include Python, Android (Kotlin), Node.js, Swift and JavaScript, which should enable the building of apps that can run anywhere.

Transition To Vertex AI 

In line with Google’s “growing with Google” (customer retention) concept, AI Studio offers a way for Google to first let users experiment and learn, before seamlessly enabling them to “easily transition” to its fully managed (paid-for) AI developer platform ‘Vertex AI.’ This platform offers the added benefits and value of customisation of Gemini with full data control, and it benefits from additional Google Cloud features for enterprise security, safety, privacy and data governance and compliance.

Those who choose to transition to Vertex will therefore have access to Gemini plus, meaning that they can:

– “Tune and distil” Gemini with their own company’s data and augment it with grounding to include up-to-minute information and extensions to take real-world actions.

– Build Gemini-powered search and conversational agents in a low code / no code environment. This includes support for retrieval-augmented generation (RAG), blended search, embeddings, conversation playbooks and more. RAG refers to using facts fetched from external sources to enhance the accuracy and reliability of generative AI models.

All this should mean that businesses can use these Google AI services to create their own working, real-world customised chatbots and apps (based on a powerful model), saving time and money and without requiring vast amounts of technical skill to do so. Google is also keen to highlight how using Vertex will protect privacy because Google says it doesn’t train its models on inputs or outputs from Google Cloud customers, and customer data and IPs remain their own. This is likely to be important to the many enterprise customers and developers that Google hopes will adopt AI Studio and then Vertex AI.

Looking Ahead (And Pricing)

As previously mentioned, using Google’s Gemini Pro through AI Studio is currently free, and a pay-as-you-go version (coming soon to AI Studio) will be priced at (input) $0.00025 / 1K characters and $0.0025 / image, and output $0.0005 / 1K char.

Google says: “Vertex AI developers can try the same models, with the same rate limits, at no cost until general availability early next year, after which there will be a charge per 1,000 characters or per image across Google AI Studio and Vertex AI.” The Vertex platform is already charged by every 1,000 characters of input (prompt) and every 1,000 characters of output (response).

With Gemini, the new, powerful three-flavoured foundation model means users can build their apps and chatbots via Google AI Studio and then Vertex. Ultra, the largest and most capable model, will be launched next year (following testing and tuning). Google also says it plans to bring Gemini to more of its developer platforms like Chrome and Firebase.

What Does This Mean For Your Business? 

In the fast-moving generative AI market, Google’s powerful Gemini models and its infrastructure and tools for leveraging these models (AI Studio and Vertex) enable it to compete with the likes of OpenAI’s GPT-4 model, its API and ChatGPT. With the race now moving towards giving users the tools to make their own customised apps and chatbots (like OpenAI’s GPTs) focused on their own business uses, this is an important competitive step from Google.

AI Studio is also a way to ease users into Google’s AI services, retain and upsell them by offering them a seamless way to move up to the bigger paid-for platform Vertex. Being able to build apps and chatbots in an easy, low-code way is likely to be very attractive to most businesses that are sold on the general benefits of AI but want a way to easily tailor it in a value-adding way that is specific to their own business needs. Although Google and the other major tech players are moving quickly to meet these needs, it seems that this is such a fast-moving market that in even just a month or two, other major developments or products can up the ante for all again. OpenAI, for example has (after its recent boardroom power struggle) has already announced some major new developments for the very near future.

For now, it’s a case of Google scoring some points with Gemini and its associated infrastructure tools. However, keep watching this space!

Tech Insight : Cyber Criminals With A PR Department

A whitepaper by researchers at Sophos highlights how, rather than remaining anonymous, ransomware gangs now engage with the media to shape the narrative around a hack and gain a tactical and strategic advantage.

The Ransomware Threat 

Ransomware is a type of malicious software designed to block access to a computer system or data (typically by encrypting it), until a ransom is paid. It’s worth remembering that even if a ransom is paid, it may not mean that data is ever returned. Ransomware has become increasingly popular among cybercriminals due to its lucrative nature and the ease with which it can be distributed, such as via phishing emails, malicious downloads, or exploiting security vulnerabilities. The rise of cryptocurrencies has also facilitated anonymous ransom payments, making it harder to trace and prosecute perpetrators.

Ransomware’s effectiveness in generating revenue for attackers plus the increasing digitisation of many business-sectors have contributed to its growing prevalence as an attack ‘vector’. For example, ransomware attacks have increased by over 37 per cent this year compared to previous years (ThreatLabz) and over the last five years, there has been a 13 per cent rise in ransomware attacks. Also, the global cost of ransomware is estimated to have exceeded $30 billion this year (tech.co).

The Commoditisation and Professionalisation of Ransomware 

The Sophos whitepaper highlights the fact that whereas historically, cybercriminals preferred to operate in obscurity and avoid public attention (for obvious reasons), there has been a marked shift in the behaviour of ransomware gangs. Sophos says that, aided by the commoditisation and professionalisation of ransomware, these criminal groups are now actively engaging with the media for a variety of tactical and strategic reasons.

Why? 

Some of the key reasons highlighted by Sophos as to why ransomware gangs now court the media include:

– Leveraging media attention. It seems that ransomware gangs now understand that their activities are newsworthy and are prepared to use media coverage to bolster their credibility and exert pressure on victims. For example, they sometimes link to existing coverage on their leak sites, thereby showcasing their notoriety and influence (making a name for themselves and bolstering their criminal ‘brand’).

– Many ransomware gangs now seek direct communication with journalists and invite and facilitate communication with them. For example, criminal gangs do this through FAQs on their leak sites, dedicated private PR channels, and public notices. This approach not only allows them to control the narrative but also serves as a means to intimidate victims by demonstrating their media reach.

– Bizarrely, some groups even give in-depth interviews, thereby hoping to provide a positive perspective of their activities, which could serve as a recruitment tool. This not only increases their notoriety but also offers insights into the ransomware scene from their perspective.

– Sophos reports that ransomware groups have even started issuing what they call “press releases,” often written in fluent English. These releases can, for example, range from recruitment announcements to attacks on organisations for not complying with their demands, thereby applying pressure, and causing reputational damage to victim organisations.

– According to Sophos, ransomware gangs have also started to focus on their own branding, using catchy names and slick graphics on their leak sites to attract media attention and distinguish themselves in the public domain.

Media Management Roles

Reading the above, it’s perhaps not such a surprise to learn that, in some well-established ransomware groups, Sophos reports that there are even individuals who have media management roles and are dedicated to negotiating ransoms and managing public communications. This indicates a worrying level of organisation and professionalisation akin to legitimate businesses.

Criticism and Mistrust of Media 

That said, and despite their engagement, it seems that the split personality and confused logic of ransomware gangs can’t help but shine through as they tend to display a contradictory attitude towards the media. For example, Sophos highlights how they often criticise journalists for what they perceive as unfair or inaccurate coverage and occasionally attack individual journalists to make them feel uncomfortable or cause reputational harm. However, as befits a more media-savvy approach (with a brand and image at stake) they also tend to refrain from making direct threats.

The Unique Position of Ransomware Gangs 

In the world of cybercrime, this need for publicity means that ransomware campaigns now occupy a unique position. Unlike other threats that thrive on remaining undetected, ransomware groups must make themselves known to demand ransoms. This involves using leak sites and media engagement. It should be remembered, however, that all this is used to apply pressure on victims, attract recruits, manage their public image, and shape the narrative of their attacks.

The Implications For The Security Community And Businesses 

To combat the problem of the increasing media savviness of ransomware gangs, many believe that the security community and media need to adopt specific strategies. These could include:

– Refraining from directly engaging with ransomware actors unless it aids in defence or is in the public interest.

– Factual reporting, i.e. focusing on providing information that aids defenders and avoids glorifying the threat actors, thereby reducing their manipulative power.

– Providing adequate support to journalists and researchers who may be targeted by these groups.

– Avoiding publicly naming or crediting threat actors unless necessary and factual, can deny them the publicity they seek, thereby limiting their powers and thwarting some of their criminal ambitions.

Why Aren’t Ransomware Gangs Afraid? 

As the Sophos whitepaper indicates, ransomware gangs often appear to be unfazed by the legal consequences of their actions. Some of the main reasons for this may be:

– An adequate level of anonymity and decentralisation. Despite their media engagement, ransomware operations still manage to maintain an adequate level of anonymity, often using encrypted communication and cryptocurrency for transactions, which makes the successful tracking and identification of perpetrators challenging.

– Jurisdictional challenges. Many ransomware gangs operate from countries with lax cybercrime laws or where local authorities are either unable or unwilling to cooperate with international law enforcement efforts. This creates a kind of safe-haven for cybercriminals.

– Sophistication of operations. Ransomware gangs are now becoming increasingly sophisticated, using advanced techniques to avoid detection, and employing a variety of methods to launder ransom payments.

– The ransomware-as-a-Service (RaaS) model allows ransomware developers to lease their malware to affiliates who conduct attacks, further complicating law enforcement efforts as the developers can claim ignorance of the actual attacks.

Some Sucesses 

Despite these challenges, police around the world have had some notable successes in recent years. Collaborations between international law enforcement agencies have led to the disruption of major ransomware operations, arrests of key figures, and seizure of ransom payments. For example, the takedown of the Emotet botnet, the arrest of individuals connected to the REvil and Egregor ransomware groups, and the recovery of part of the ransom paid in the Colonial Pipeline attack are some significant victories. However, these successes are relatively rare compared to the scale and frequency of ransomware attacks, while the constantly evolving nature of these cybercriminal groups continues to pose a substantial challenge to law enforcement worldwide.

What Does This Mean for Your Business?

This shift by ransomware gangs from hiding away to actively contacting the media seems counterintuitive, brazen, and shocking. For many of the reasons explained above, ransomware gangs don’t seem to fear detection and capture. Despite their media activities, the main point is that if businesses are well prepared with security measures in place, the ransomware threat can be mitigated and the gangs will have little to report.

Proactive businesses should, for example, implement robust cybersecurity practices to prevent breaches, and develop and regularly update a comprehensive incident response plan. It’s also important for businesses to educate employees about ransomware tactics, including their use of media and public relations strategies, and to engage with cybersecurity experts to stay informed about the latest ransomware trends and defence strategies. Businesses also need to be aware, like the attackers, that they may need to prepare a media strategy in case of a ransomware attack to control the narrative and minimise reputational damage.

There’s also clearly a part that the media can play in limiting the manipulative power of ransomware gangs by not engaging with them and by denying them the publicity they crave. Better collaboration between law enforcement globally and increasing investment in detecting and tackling these groups is also an important priority to protect businesses. The more brazen and open attackers become, the more likely they are to make mistakes and leave clues and trails that could lead to their detection and capture.

By understanding the evolving landscape of ransomware threats and their media strategies, businesses and the security community can better prepare and respond to these increasingly sophisticated cyber-attacks.

Tech News : News Channel With Virtual Newsreaders

A Los Angeles-based startup has said the news channel it’s about to launch will feature virtual newsreaders delivering news content generated by AI.

AI-Generated News And Presenters 

Channel 1, which describes itself as a “personalised global news network powered by AI” showcased its virtual AI-generated news and presenters in a half-hour long video posted on Twitter.  The channel said, “Our generated anchors deliver stories that are informative, heartfelt and entertaining.” 

The Plan 

It’s been reported that the initial plan for Channel 1, founded by producer and director Scott Zabielski and tech entrepreneur Adam Mosam, is to deliver a 30-minute weekly show through a FAST channel, which produces newscasts (by virtual presenters) that are customised for every user.

In a recent interview with The Hollywood Reporter, Zabielski acknowledged that the virtual presenters still look a little like video game characters but said that in the near future it will be difficult to tell the difference between watching AI and watching a human being.

Not The First 

The LA-based channel is not the first to use a virtual, AI generated news anchor. For example:

– Back in 2000, a team in Leeds developed a female character virtual newsreader called Ananova who presented news stories in a format similar to traditional TV newscasters, but through an online platform. Ananova marked an early step towards the integration of AI and virtual reality in media and journalism. The character was eventually acquired by the British mobile operator Orange.

– Digital AI news anchors have appeared online and on television in China for years. An AI-powered, ‘human’ style presenter debuted on the state news agency Xinhua in 2018. Also, during the 2022 Winter Olympics in Beijing, China also had a virtual host and an AI sign language presenter. Back in March, China’s state-owned news outlet ‘People Daily’ (the Chinese Community Party – CCP news outlet) introduced a new female AI-created presenter named Ren Xiaorong. People Daily said the 365 days, 24 hours virtual newsreader had the professional skills of a “thousand presenters”.

– Also, in March this year, it was reported that the Venezuelan state-owned television station VTV has been using deepfake English-speaking hosts. YouTube videos from the AI-generated hosts Noah and Daren (created by a company called Synthesia) making (false and over-optimistic) claims about the Venezuelan economy were shown on the VTV channel.

– In February, a New York Times report highlighted how videos featuring AI-generated deepfake broadcasters for a news outlet named Wolf News were being posted on Twitter and Facebook to spread disinformation related to promoting the interests of the Chinese Communist Party.

The Rise of ‘Cheapfakes’ 

Although news channels may have enough resources to develop convincing deepfakes, the now widely available selection of free/low-cost AI tools, video and image editing software mobile apps, means that it’s become easy for anyone to modify media and create their own ‘cheapfakes’. These are simpler and less sophisticated than deepfakes (which require minimal technical skills to make) and the rise of social media facilitates their rapid spread, often outpacing the verification of their authenticity. Cheapfakes can be quickly and cheaply made and exploit trust in traditional media by subtly modifying genuine content to create misleading narratives. Their simplicity and the challenges of detection make them a potent tool for misinformation, especially in politically and socially charged contexts.

What Does This Mean For Your Business? 

AI-powered news channels with virtual newsreaders (as showcased by Channel 1) are already used, e.g. by state media in China, however this latest startup shows a more focused approach that could represent a transformative moment for the news and media industry, as well as for businesses involved in content creation and distribution. This development carries a mix of potential benefits and challenges for businesses to consider.

In terms of the impact on news and media, the widescale use of AI and virtual newsreaders could revolutionise the way news is produced and consumed. For example, it offers the possibility of highly personalised and constantly updated news streams (Channel 1’s plan), potentially increasing viewer engagement. However, it also raises concerns about the authenticity and quality of news, as AI-generated content may lack the nuanced understanding and ethical considerations of human journalists.

For businesses in content creation, AI presents an opportunity to streamline production processes and reduce costs. Virtual newsreaders, for example, can work around the clock, accommodating constant content updates. However, the challenge lies in ensuring that the content remains accurate, unbiased, and adheres to journalistic standards.

Viewers/news consumers may benefit from more tailored and diverse news experiences but the difficulty in distinguishing AI-generated content from human-produced content could lead to confusion and mistrust among viewers, especially if the technology is used to spread misinformation or disinformation. It may also simply feel quite unnatural, impersonal, and a bit creepy to watch multiple news channels where the presenters aren’t real. The characters may lack the human interaction, jokes, quips, and other nuances which are often engaging and entertaining to viewers and give them more of a connection to presenters.

The main advantage of AI-generated news and presenters is the efficiency and personalisation but the experience of other countries e.g., China and Venezuela show how it could easily be manipulated to spread false information using the legitimacy of known news networks for authenticity. The rise of ‘cheapfakes’, for example, illustrates how easily technology can be misused to create and spread misinformation. Businesses must, therefore, balance the efficiency and innovation of AI with a commitment to ethical standards and factual accuracy. It’s crucial, for example, to invest in fact-checking and maintain transparency with audiences to build and retain trust.

While AI-driven news channels like Channel 1 may represent a significant technological advancement, taking the virtual presenter idea forward will mean businesses having to carefully navigate the ethical, practical, and reputational challenges it presents. Maintaining journalistic integrity and trust in the age of AI news will be paramount. Businesses should embrace the innovation AI offers while being mindful of its implications for content authenticity and public trust.

Tech News : AI Saves Police Admin Time – A Lot

It’s been reported that the UK’s Minister of State (Minister for Crime, Policing and Fire), the Rt Hon Chris Philp MP, has urged UK police forces to follow Bedfordshire’s example of using artificial intelligence (AI) to save time and money in carrying out admin tasks.

Which Admin Tasks? 

The main task that Mr Philip was referring to is redacting personal data from case files that need to be sent to the Crown Prosecution Service (CPS) in order to comply with data protection laws. This is because such case files can, as part of witness statements, contain phone records (e.g. downloaded data from seized mobile phones) and other evidence, as well as personal details like addresses, phone numbers, and vehicle registrations. These personal details can’t be shared under UK data protection regulations, hence the need for redactions.

Time-Saving 

Before AI, the task of manually sifting through all the case files to find the personal data and redact it could take days. With the help of AI, it’s been reported that this time can be reduced significantly so that it only takes a matter of minutes.

Bedfordshire Police Using ‘Docdefender’ AI Tool 

As highlighted recently in the UK government’s Policing Productivity Review, Bedfordshire Police have been testing the Docdefender AI-assisted tool to automatically highlight the potential data that might need to be redacted. Time and motion studies have shown that using the DocDefender tool instead of the usual manual approach has resulted in between 80 and 92 per cent time savings!

Examples 

The report highlighted some more specific examples of Docdefender’s time-saving abilities, such as:

– The redaction of a phone download, which would have previously taken days to sort through for redactions, only taking 20 minutes with Docdefender.

– The redaction of a 350,000 cells spreadsheet in thirty minutes using Docdefender , which would previously have taken four hours.

– A decrease in investigator time spent redacting witness statements, with a potential efficiency savings of 18,900 police officer hours per annum.

Other Forces Too

As suggested by the minister, Bedfordshire Police’s Police Digital Services have reported engaging with other UK forces to explore how to give them access to this AI-powered, timesaving “auto redaction” solution. Work has also reportedly begun to scope the requirements and market for audio and visual redaction, with a view to implementing it in 2024.

Other Police Forces Experimenting 

Police forces reported to be in the process of looking at how such technical solutions could reduce time spent on reviewing and redacting case file material include Avon and Somerset Police, Cleveland Police, Devon and Cornwall Police, Dorset Police, Greater Manchester Police, Merseyside Police, the Metropolitan Police Service, Thames Valley Police and Wiltshire Police.

The Policing Productivity Report 

The recent Policing Productivity Report highlights how the recently formed NPCC Science and Innovation Coordination Committee for national policing will help with the adoption of such innovation projects across policing. The report suggests that knowledge sharing between forces about innovative schemes (like automatic redactions), and upfront investment to implement new the technology could both help. For example, the report says that “recent investments in robotic process automation and automatic redaction have successfully addressed this problem by giving forces a short-term boost in funding to initiate a solution with the expectation the force then take on the business-as-usual running cost. This model should be encouraged.” 

What Does This Mean For Your Business? 

The integration of AI, as exemplified by Bedfordshire Police’s use of the Docdefender tool, signals a transformative era for businesses, particularly in sectors burdened with heavy administrative tasks. The substantial time and cost savings demonstrated by AI in police administrative processes could be extrapolated to various business operations, offering a glimpse into a more efficient and cost-effective future.

For businesses, the adoption of AI for administrative tasks could mean a significant reduction in manual labour and time (and associated costs) spent on mundane activities. As seen in the case of Bedfordshire Police, tasks that once took days can now be completed in minutes with the help of AI. For businesses, this efficiency may not only accelerate processes but also saves valuable human resources, allowing staff to focus on more strategic, creative, or complex tasks that cannot be automated. The potential for AI to enhance productivity and reduce operational costs is, therefore, immense, making it an attractive proposition for businesses looking to optimise their workflows.

However, while the benefits are substantial, reliance on AI also introduces new risks and considerations. Dependence on technology can lead to vulnerabilities such as potential system failures or cyber threats. Businesses should, therefore, invest in robust cybersecurity measures and have contingency plans in place. Additionally, AI systems, while impressively accurate, aren’t infallible (e.g. AI hallucinations). Regular oversight and quality checks are necessary to ensure that AI-driven processes meet required standards.

Another aspect to consider is the ethical implications and regulatory compliance, especially in handling sensitive data. AI systems must be designed to comply with data protection laws, similar to the requirements for redacting personal data in police case files. This requires a balance between leveraging AI for efficiency and ensuring privacy and legal compliance.

As illustrated by the example of Bedfordshire Police, using AI to carry out administrative tasks could, therefore, offer significant advantages for businesses and a wide range of organisations in terms of efficiency, cost reduction, and resource allocation.

An Apple Byte : Push Notification Policy Change

Following U.S. Senator Ron Wyden revealing that governments can secretly force Apple and Google to hand over the contents of push notifications sent to customers’ phones, Apple has said it’s changed its policy and will no longer do so without a valid judge’s order. This will be either a court order or a search warrant.

Push notifications are the pop-up messages that are sent to phones to alert users to new messages, news, and app-based updates. However, since these notifications are routed through Apple and Google servers, Apple and Google can disclose them to governments as part of surveillance about how people are using certain apps.

Apple’s policy change was made to a passage in its guidelines without an official statement although Google issued a statement saying it had always required judicial approval to hand over this kind of information.

Security Stop Press : Microsoft Disrupts Major Cybercrime Gateway Service

Microsoft’s Digital Crimes Unit has reported disrupting the activities of major cybercrime-as-a-service provider Storm-1152. Microsoft says Storm-1152 has created for sale approximately 750 million fraudulent Microsoft accounts, earning the group millions of dollars in illicit revenue, and costing Microsoft and other companies even more to combat their criminal activity.

Fraudulent online accounts of the type of Storm-1152 have been creating act as the gateway to many types of cybercrime, including mass phishing, identity theft and fraud, and distributed denial of service (DDoS) attacks.

Microsoft says that its disruption strategy involves obtaining a court order to take websites used by Storm-1152 offline, thereby removing fraudulent Microsoft accounts and the websites used to sell services that can bypass security measures on other well-known technology platforms.

Sustainability-in-Tech : The Battery ‘Domino’ Effect That Could Help Us Hit Climate Goals

A report by the Rocky Mountain Institute highlights how a domino effect of surging battery demand could put global climate goals within reach by enabling a 22 Gigatons per year reduction in CO2 emission.

The Surge in Battery Demand – A Domino Effect

The report suggests that the world is witnessing a shift in energy dynamics due to the exponential growth in battery demand, due to a phenomenon driven by what it describes as a “domino effect” that will cascade from country to country and sector to sector.

The report highlights how this unprecedented battery demand isn’t just a trend and could be a critical enabler in significantly contributing to the abatement of transport and power emissions and (hopefully) the phaseout of half of the global fossil fuel demand. The assertion is that this domino effect of battery demand could be the thing that sets the world on a clear trajectory towards achieving over 60 per cent of the necessary milestones for a zero-carbon energy system.

The S-Curve of Battery Growth

The Rocky Mountain Institute report highlights how, central to understanding this shift, is the S-curve pattern of battery demand. Imagining an ‘S’ (on its side a as a graph illustrating the growth of battery demand), the curve begins slowly, accelerates sharply, then levels off. The report explains that this is because:

– Battery sales have been doubling every two to three years and by 2030, sales are expected to increase by six to eight times, potentially reaching 5.5-8 TWh (terawatt-hours) per year.

– The costs of making each battery will decrease as production increases – for every doubling of production, costs are projected to fall by 19 to 29 per cent.

– As well as cost reduction, battery quality will improve. For example, battery energy density (power stored for their size) is expected to increase by 7 to 18 per cent each time production doubles. By 2030, therefore, top batteries may store as much as 600-800 Wh/kg (watt-hours per kilogram).

– The report highlights that the above effects could mean that by 2030, battery cell costs may have fallen to $32-54 per kWh, making them much more affordable and efficient.

The “Domino Effect” (Across Sectors and Geographies) 

The domino effect of battery demand and usage that the report talks about refers to how once new battery technology is successful, it jumps sectors as well as geographies. For example, initially rooted in consumer electronics, battery technology then expanded into motorbikes, buses, and cars. Its current trajectory is towards stationary electricity storage, road haulage, and eventually, short-haul ships and planes by 2030. Geographically, the effect mirrors this sectoral spread. For example, after gaining momentum in early adopter nations, battery technology is now being rapidly adopted in major markets like China, Europe, the United States, Southeast Asia, and India.

The Largest Clean Tech Market Emerges 

This explosive growth in battery demand has catalysed the most significant capacity ramp-up since World War II. The race to the top has led to the construction of 400 ‘gigafactories’, capable of producing 9 TWh of batteries annually by 2030!

This development has propelled the battery market to become the largest clean tech market, surpassing combined investments in solar and wind power.

Impact on Fossil Fuel Demand and Climate Goals 

If the figures highlighted in the report come to fruition, the implications for fossil fuel demand are, of course, likely to be profound. It could mean, for example, that batteries are poised to replace significant portions of fossil fuel demand in electricity (175 EJ) and road transport (86 EJ), while also challenging the remaining demand in shipping and aviation (23 EJ). If this shift occurs at this scale, it could be pivotal in reducing global emissions by 22 Gigatons of CO2 per year, thereby representing a significant leap towards meeting global energy-related emissions targets.

Challenges and Opportunities Ahead 

Despite the promise highlighted in the report, challenges remain. Stressed supply chains and the need for sustainable raw material sourcing are likely to be critical concerns. Also, building the infrastructure for a battery-dominated energy system looks like it’s a monumental task that will require consistent innovation and investment. That said, the ongoing efforts of companies, governments, researchers, and climate advocates, plus the fact that serious progress has to be made in reducing global CO2 emissions (to keep below 1.5°C of warming) are likely to mean that these challenges could be overcome.

It’s Not All Positive 

Some of the other major challenges caused by a huge surge in demand for (and production) that the report doesn’t talk much about include :

– The environmental damage from mining. Extracting raw materials like lithium and cobalt can cause habitat destruction, water pollution, and soil erosion.

– Supply chain risks. For example, although the report sees a domino effect of battery adoption across many countries, there is still likely to be a reliance on a few countries for critical materials which raises geopolitical and supply chain concerns, particularly with materials sourced under conditions of environmental or social harm.

– The considerable carbon footprint of battery manufacturing. Battery production is energy-intensive and, if powered by fossil fuels, contributes to carbon emissions.

– Massive recycling and waste management issues. Disposing of (and recycling) rapidly increasing numbers of batteries could pose environmental and health risks due to toxic materials. Current recycling rates are low, and processes can be costly.

– The scarcity of resources. Increased demand for materials like lithium and cobalt could lead to scarcity and higher prices.

– The social and economic impacts of shifts in job markets, particularly in regions dependent on fossil fuel industries, will require new skills and training.

– Transportation hazards from moving large quantities of batteries, e.g. fire and chemical spill hazards.

– Market oversaturation risks. Overproduction could lead to economic challenges in the battery industry.

Mitigation efforts will, therefore, need to include sustainable mining, improved recycling, responsible supply chain management, and development of less environmentally impactful battery technologies – something which is still very much in the research stage.

What Does This Mean For Your Organisation? 

The battery revolution outlined in the report could have significant and broad implications for all kinds of businesses and other organisations. This shift presents a unique opportunity for businesses to be at the forefront of a sustainable future. Adopting battery technology could lead to a significant reduction in carbon footprints, offering a pathway to meet environmental goals and adhere to increasingly stringent regulations. Beyond compliance, it may also open avenues for innovation in product development, energy management, and operational efficiency.

This rapidly evolving energy landscape, however, will require organisations to reassess their supply chain strategies and the surge in battery demand implies a need for more robust and sustainable supply networks. Businesses will, therefore, need to ensure a stable supply of materials, potentially reconfiguring sourcing and manufacturing processes to accommodate the growing battery market. This could involve forming new partnerships and investing in technologies that align with the shift towards renewable energy sources.

Also, companies may need to invest in (or partner with) entities for charging infrastructure and energy storage solutions. This investment may not be just a cost but an opportunity to be part of an emerging market that is set to outpace traditional energy sectors.

For organisations in the energy sector, we appear to be at a pivotal moment to move towards clean technologies. The battery market, now overshadowing solar and wind investments, presents new opportunities for growth and innovation. Energy companies could leverage their expertise and resources to lead in battery technology and storage solutions, carving out a significant role in the new energy ecosystem.

This transition to batteries will also bring challenges for workforce skills and knowledge. Organisations will need to invest in training and development to equip their workforce with the necessary skills to navigate the changing technological landscape. This will include an understanding of battery technologies, renewable energy systems, and the accompanying intricacies of new regulatory and market environments.

The change, of course, isn’t likely to be confined to the energy sector alone. Industries like automotive (already with EVs), transportation, and manufacturing are directly impacted and will need to adapt their business models. This might involve transitioning fleets to electric vehicles, rethinking logistics based on battery storage capacities, or redesigning products to be more energy efficient.

Organisations will also have a role to play in shaping policy and public opinion. Collaborative efforts with governments, research institutions, and environmental groups could help in advocating for favourable policies, incentivising renewable energy adoption, and educating the public about the benefits of this transition.

The battery revolution suggested in this report isn’t just a shift in energy preference but a comprehensive change in how businesses will need to operate, innovate, and grow. Being part of a sustainable future will require proactive adaptation, strategic planning, and collaborative efforts. Organisations that embrace this change will not only contribute to a greener planet but also position themselves competitively in a world increasingly driven by clean technology.