Cloud Telephony

New cloud systems are making issues of connectivity a thing of the past. With excellent call quality, reduced costs and the ability to have up to 100,000 extensions cloud telephony could be the solution.

For telephony the cloud is the future – but it is already here and could supercharge your communication.

Our telephony and voice solutions are simple, highly cost effective, scalable and flexible – you can choose how many users you need from one to 100,000.

The system works by delivering phone calls over the internet meaning you can receive them whether you are away from your desk, on the road or even working from home. Internally the system enables free calls between offices and single number access for every member of staff.

There are no hidden charges or additional licence costs and when updates to the system are available you will receive them automatically, free of charge.

Additional benefits include:

  • Built-in business continuity
  • Superb voice quality and high resilient service
  • Call forwarding, do not disturb and other features
  • Full web-based call management, reporting, queues and IVR
  • Mobile app (iPhone, Android & Blackberry) over Wi-Fi, 4G, 3G & GSM
  • Conference calling
  • Full integration with most CRM solutions
  • Voicemail and voicemail to email
  • Fax lines and fax to email

If cloud telephony is not for you we can still provide assistance with a traditional PBX telephone system and supply telephone lines and calls at highly competitive rates.

Next Service: Service & Support

Don’t take our word for it, see what are our clients say

The service that we receive is of the highest standard and we are completely happy that we have made the right decision to move our business to SMT IT Services.

- Chris Addis -