Cloud Telephony - SMY It Services

Cloud Telephony

New cloud systems are making issues of connectivity a thing of the past. With excellent call quality, reduced costs and the ability to have up to 100,000 extensions, cloud telephony could be the solution.

Brand new cloud systems are making issues of connectivity a thing of the past. You can avoid getting left behind and move forward with technology that includes excellent call quality, reduced costs and the ability to have up to 100,000 extensions. Unlike traditional systems however, they are also much easier to update and maintain.

The cloud is the future and it could help supercharge your communication.

Why cloud telephony

Our telephony and voice solutions are simple, highly cost effective, scalable and flexible. Whether you need one or multiple users, SMY IT Services can tailor the service to suit your business’ needs.

Cloud telephony works by delivering phone calls over the internet – allowing you to receive calls whether in the office, working from home or out and about. The system also enables free internal calls between offices and single number access for every member of staff.

There are no hidden charges or additional licence costs, and when updates to the system are available you will receive them automatically, similarly with no additional cost.

Additional benefits include:

  • Superb voice quality and resilient service.
  • Call forwarding, do not disturb and other features.
  • Full web-based call management, reporting, queues and Interactive Voice Response (IVR).
  • Mobile app (iPhone and Android) over Wi-Fi, 4G, 3G and Global System for Mobile communications (GSM).
  • Conference calling.
  • Full integration with most Customer Relationship Management solutions (CRM).
  • Voicemail and the additional service of voicemail to email.
  • Fax lines and if you are away from the office, the added benefit of fax to email.

Changing the way you work can be daunting, but our specialist team will be on hand to provide support every step of the way.

At SMY IT Services, we want to make your business life easier by taking away the stresses technology can bring. Cloud telephony systems can be the cost-effective solution to your communication needs.

If cloud telephony is not for you, we can still provide assistance with a traditional Private Branch Exchange (PBX) telephone system and supply telephone lines and calls at highly competitive rates.

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