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Tech Insight : What Is Business Process Management?

In this article, we take a brief look at Business Process Management (BPM), how it works, and how it can add value. What Is Business Process Management (BPM)? BPM is also referred to as business process improvement (BPI), business process re-engineering, continual improvement process (CIP), and process improvement. BPM is the ongoing, continuous practice or … Continue reading Tech Insight : What Is Business Process Management?


Tech News : Computer Says “Guilty”

An error in the HM Courts and Tribunals Service computer system meant that 5,000+ defendants were wrongly assigned guilty pleas. Accidental Criminal Convictions The problem that led to 5,000+ people being wrongly given criminal convictions was an error in the computer system’s bulk amendment facility, which was used to update the cases of magistrates’ hearings … Continue reading Tech News : Computer Says “Guilty”


Tech News : Half of Adults Unaware of Medical Records Sharing Scheme

A survey by consumer watchdog Which? has revealed that almost half of adults in England are unaware of plans for their medical records to be shared with a new NHS database. What Data Sharing? Back in May, NHS Digital launched its plan for sharing medical data from GP records in England. As part of the … Continue reading Tech News : Half of Adults Unaware of Medical Records Sharing Scheme


Tech Tip – Minimise All Windows Instantly With The Show Desktop Button

If you’d like to know a fast way to minimise all your open windows with one click in Windows 10, here’s how. – Look at the bottom far right-hand side of the screen, to the right-hand side of the ‘notifications’ icon. You will see a tiny, vertical line. – Click on the line and all … Continue reading Tech Tip – Minimise All Windows Instantly With The Show Desktop Button


Tech News : Disinformation or Misinformation?

The new Online Media Literacy Strategy from the Department for Digital, Culture, Media, and Sport (DCMS) is aimed at supporting 170+ organisations to improve media literacy rates in the UK, and thereby help young people to spot disinformation. As an aside, misinformation is information that is simply wrong, inaccurate or misleading (without necessarily having any intention to propagate … Continue reading Tech News : Disinformation or Misinformation?


Tech News : Google Provides Insights Into Search Rankings

Google has announced that (US first) Google Search users can click into details that show how their search-result matched certain search-terms (context), thereby giving a further tantalising glimpse into how specific rankings/search engine results are arrived at. ‘About This Result’ Panel Google says that clicking the three dots next to most of its search engine … Continue reading Tech News : Google Provides Insights Into Search Rankings


Featured Article : Billionaire Space Race

In this article, we look at some of the lighter aspects of the technological achievement that was the recent Blue Origin rocket flight, and we look at the vision behind it. Space Passengers The recent flight of the rocket containing and funded by (richest man in the world and Amazon Founder) Jeff Bezos yielded pictures … Continue reading Featured Article : Billionaire Space Race


Tech Insight : Why Is Printer Ink So Expensive?

After a recent ‘Which?’ survey found that some branded printer ink costs more than some champagnes, we take a look at the reasons why printer ink is so expensive. The Recent ‘Which?’ Survey The survey by consumer watchdog Which? asked more than 10,000 inkjet printer owners about their ink shopping experiences regarding both original-branded and … Continue reading Tech Insight : Why Is Printer Ink So Expensive?


Tech Tip – Using The Windows Clipboard History

If you’ve copied and pasted several items today but need to quickly and easily go back and use something you pasted earlier, you can use the clipboard history in Windows 10. Here’s how: – To open the clipboard history, press the Windows logo key + V (and then select Turn on if it’s not on … Continue reading Tech Tip – Using The Windows Clipboard History


Top tips to stay on top of your email security

  A crucial factor for any business is email security and here at SMY, the main question clients ask is: is this genuine? Nine times out of ten, if you find yourself asking the question, then it probably is not! Below are some questions we would encourage you to think about before assuming the email or … Continue reading Top tips to stay on top of your email security