Office desk station

Expansion as businesses continue to seek help

SMY IT Services has expanded with the addition of an extra engineer to support the rising number of home workers in the region.

The company, which offers a range of services to businesses who rely on computer and phone systems, has seen business boom in the last year as more and more people chose to work remotely.

And as a result, it has now recruited Steve Hawley, as a frontline support engineer.

Remote working support

Managing director Jonathan Smy said: “We are thrilled that Steve has joined us.

“His skills are a fantastic addition to the team and our combined expertise will continue to benefit so many of our customers.

“It has been an exceptionally strange year and we are expecting the trend for home working to continue well into 2021.

“Our business has been called upon to make this transition for many companies in and around East Anglia. Many of these now benefit from a smoother and more streamlined operation as a result.

“It’s been a pleasure to help so many to thrive in difficult circumstances.”

Steve Hawley, SMY IT's newest recruit

Steve has more than 20 years’ experience in the IT sector and boasts qualifications in Office 365 and VOIP Telephony.

New recruit

He said: “I started working life in the army but have always been interested in IT. Even while serving, I dabbled and fixed a couple of problems with equipment.

“After I left the army I started as an Avaya telecoms engineer and I learned different skills so that I was able to work on both IT and telecoms.

“I now specialise in telecoms and physical networks.”

SMY IT is a high-quality IT support, cloud and consultancy provider and offers a range of services. For more information, visit or call 01473 557203.

Don’t take our word for it, see what are our clients say

It is costly for us to have our systems down and really appreciate the speed that your team respond to any issue we have. I don’t believe we have had any problems which you have not been resolved.

- Warren Patmore -