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ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution. Autonomous Workforce and EmployeeWorks The claim forms part of California-based US enterprise software company ServiceNow’s … Continue reading Company Check : ServiceNow AI Resolves 90 Per Cent of IT Tickets
Cyber security firms have warned that the risk of retaliatory cyber activity has increased following US and Israeli strikes on Iran, with UK organisations urged to heighten vigilance. Sophos has rated the current threat level as “Elevated”, with the highest risk in the coming days and weeks. Historically, Iran-linked actors have responded to geopolitical escalation … Continue reading Security Stop-Press : Cyber Risk Rises After Iran Strikes
Google has announced plans to build a new data centre in Pine Island, Minnesota, powered by wind, solar and a 300-megawatt, 100-hour iron-air battery supplied by US startup Form Energy, marking a significant test of long-duration energy storage at hyperscale. Minnesota and the Clean Energy Structure The project, revealed in February, will be developed in … Continue reading Sustainability-in-Tech : Google’s 100-Hour ($1 Billion) Battery to Power New Data Centre
Here’s a way to reduce the amount of ‘hallucinations’ in the outputs of your prompts with the use of … another prompt … albeit set up as a “Custom Instructions” within the settings of your Copilot or ChatGPT setup. [Note – To Watch This Video without glitches/interruptions, It may be best to download it first] … Continue reading Video Update : Reduce Hallucinations In ChatGPT/Copilot
Passkeys let you sign in without a password, dramatically reducing the risk of phishing and credential theft, and most UK business users can set one up on their Microsoft 365 or Google Workspace account in just a few minutes. What Is A Passkey? A passkey is a password replacement that uses your device’s built-in security, … Continue reading Tech Tip : Set Up A Passkey On Your Microsoft Or Google Account